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ANALISIS TINGKAT PELAYANAN TERMINAL TRANSJAKARTA PADA STASIUN HARMONI CENTRAL BUSWAY BERDASARKAN PRESEPSI PENUMPANG Aditya Galih Anggoro; Winoto Hadi; Daryati Daryati
Menara: Jurnal Teknik Sipil Vol 15 No 1 (2020): Menara: Jurnal Teknik Sipil
Publisher : Teknik Sipil, Fakultas Teknik Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jmenara.v15i1.18063

Abstract

The result of this research show that level of service (LOS) obtained at Harmoni Central Busway Station for Friday July 14th, 2017, corridor which included with category LOS A (very good) was corridor 8A. Then, corridors with category LOS B (good) were corridors 1A, 2, 2A, 3, 5C, and 8, while for corridors with category LOS D (bad) were corridors 1 and 9B. For Monday July 16th, 2017, corridors which included with category LOS A (very good) were corridors 1A, 2, 2A, 3, 5C, 8, and 8A, while for corridors with category LOS C (good enough) were corridors 1 and 9B. For Sunday July 17th, 2017, corridor which included with category LOS A (very good) was corridor 8A. For the next, corridors with category LOS B (good) were corridors 2, 5C, and 8. Then, corridors with category LOS C (good enough) were corridors 1A, 2A, and 3, while for corridors with cateogry LOS D (bad) were corridors 1 and 9B. Value of satisfaction index to 4 factor dimensions of serivce is 66,028%, enter good criteria according to Transjakarta passengers perception at Harmoni Central Busway Station.