Lilik Lestari
Post Graduate, Stikubank University

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DEVELOPING PERFORMANCE MEASURMENT MODEL FOR EDUCATIONAL IN HOSPITAL BASED ON BALANCED SCORE CARD Lestari, Lilik; Widodo, Joko; Rachman, Maman; Prasetyo, P. Eko
The Journal of Educational Development Vol 3 No 2 (2015): November 2015
Publisher : The Journal of Educational Development

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Abstract

This study is aimed to: (1) identify performance measurement model hospitals as educational institutions that have been implemented (2) produce a design model of hospital performance measurement as an educational institution base on the balanced scorecard, (3) analyze the effectiveness of the performance of the developed measurement model. The research model and development is carried out in the Hospital Pulmonary dr. Ario Wirawan Salatiga. Subjects were apprenticeship program participants, apprenticeship supervisor and hospital employees. Qualitative and quantitative data were collected to be analyzed using descriptive statistics and accuracy test model. The results of research and development show that (1) model of hospital performance measurement as an educational institution that is used today is the Government Performance Accountability Report; (2) the result of the model that is based on the Balanced Scorecard performance measurement shows that the development of indicators of customer perspective is customer satisfaction, customer loyalty, relationship quality, trust and customer acquisition; the development of financial perspective is accountability, economic ratios, the ratio of the efficiency and effectiveness ratio; the development of internal business process perspective is quality assurance, quality of facilities - infrastructure, innovation, patient preference, outpatient visits and hospitalization and use of the bed; and the development of learning and growth perspective is the instructor competence, job satisfaction, organizational commitment, work motivation, employee retention and employee productivity (3) The effectiveness of the measurement model that is developed is ability to provide a comprehensive framework to describe the hospitals vision and mission as an educational institution.
THE ROLE OF WORK SATISFACTION AS INTERVENING VARIABLE IN THE INFLUENCE OF EMPLOYEE ENGAGEMENT AND COMPETENCY TO PERFORMANCE Priyono, Bambang Suko; Lestari, Lilik; Liana, Lie
Proceeding Fakultas Ekonomi 2017
Publisher : Proceeding Fakultas Ekonomi

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This research is aimed to analyze the role of work satisfaction in the influence of employee engagement and competency to performance.  This study is conducted on employees of a hospital in Central Java, Indonesia. One hundred respondents were taken by using simple random sampling method. Structural Equation Model (SEM) is used as an analytical technique. The result of this study shows that work satisfaction is able to be intervening variable; employee engagement and competency  positively significantly influence work satisfaction; and employee engagement, competency, and work satisfaction  positively significantly influence employee performance. Keywords: Employee engagement, competency, work satisfaction, employee performance 
THE ROLE OF WORK SATISFACTION AS INTERVENING VARIABLE IN THE INFLUENCE OF EMPLOYEE ENGAGEMENT AND COMPETENCY TO PERFORMANCE Priyono, Bambang Suko; Lestari, Lilik; Liana, Lie
Proceeding Fakultas Ekonomi 2017
Publisher : Proceeding Fakultas Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (463.037 KB)

Abstract

This research is aimed to analyze the role of work satisfaction in the influence of employee engagement and competency to performance.  This study is conducted on employees of a hospital in Central Java, Indonesia. One hundred respondents were taken by using simple random sampling method. Structural Equation Model (SEM) is used as an analytical technique. The result of this study shows that work satisfaction is able to be intervening variable; employee engagement and competency  positively significantly influence work satisfaction; and employee engagement, competency, and work satisfaction  positively significantly influence employee performance. Keywords: Employee engagement, competency, work satisfaction, employee performance 
ANALISIS PERAN RADIO DAN TELEVISI DALAM PENDIDIKAN KESEHATAN MASYARAKAT KOTA SEMARANG Rahayu, Rini; Lestari, Lilik
PROSIDING SEMINAR NASIONAL & INTERNASIONAL 2018: SEMINAR NASIONAL PENDIDIKAN SAINS DAN TEKNOLOGI
Publisher : Universitas Muhammadiyah Semarang

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Abstract

The industrial revolution era 4.0  has led to the advancement of Smart Factories, Smart Industry, Industrial Internet of Things, and AdvancedManufacturing. The use of information technology has expanded in publichealth education. Electronic media in the form of radio and television arebelieved to be able to play a role in promoting health to the community, because they are able to foster healthy behavior. It is supported that radio has transformed its broadcast in the form of internet streaming audio, whiletelevision broadcasts can be played back on social media. Keywords: Radio, Television, Public Health Education