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All Journal Jurnal Ekonomi Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen Prosiding Seminar Nasional Pakar Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Jurnal STEI Ekonomi Jurnal Manajemen Jurnal Riset Manajemen dan Bisnis Jurnal Manajemen dan Perbankan (JUMPA)
Christina Catur Widayati
Universitas Mercu Buana
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences Other

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The Role of Electronic Word of Mouth In Improving Brand Image of Online Shop Christina Catur Widayati, Sri Vandayuli Riorini,
Jurnal Manajemen Vol 23, No 1 (2019): February 2019
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (607.92 KB) | DOI: 10.24912/jm.v23i1.444

Abstract

Brand image is a strategy that is widely utilized by companies to win the competition. To identify the factors that influence the brand image of online store, empirical study was conducted to analyze the direct influence of electronic customer satisfaction, electronic word of mouth toward the brand image of online store, and to analyze the indirect effect of electronic customer satisfaction toward the brand image of online store through electronic word of mouth. Data were collected from 200 online store consumers and analyzed by Structural Equation Modeling method. From the results of processing data to test the proposed hypothesis, it is known that to improve the brand image of online stores, the online store manager should focus on how to boost the number of consumers who will provide reviews about online stores or push electronic word of mouth.  
Customer satisfaction low cost carrier: stimulus and its consequences Riorini, Sri Vandayuli; Widayati, Christina Catur
Jurnal Manajemen Vol 22, No 1 (2018): February 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.675 KB) | DOI: 10.24912/jm.v22i1.318

Abstract

Airline industries are currently faced with challenges to satisfy consumers in order to improve organizational performance. The purpose of this study is to analyze service quality, corporate image, price fairness, and airline safety as a stimulus of customer satisfaction and its impact on brand loyalty. Samples data of 350 Low Cost Carrier/LCC passengers in Indonesia were collected and purposive sampling technique was used to analyze the developed hypothesis. Further data is processed with Structural Equation Modeling technique. The results of the study found that the stimulus of customer satisfaction of LCC is service quality, corporate image, price fairness, and airline safety. Furthermore, customer satisfaction will provide consequences for airline brand loyalty. The study also found that corporate image is the strongest factor affecting customer satisfaction. For further research, it is suggested to add customer value as a stimulus of customer satisfaction.
Pengaruh Gaya Kepemimpinan Situasional, Budaya Organisasi Dan Kompensasi Terhadap Kinerja Chichi Rahmayanti, Purnamawati Hellen Wijaya, Christina Catur Widayati,
Jurnal Ekonomi Vol 23, No 3 (2018): November 2018
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v23i3.416

Abstract

This research aims to examine and analyze the influence of situational leadership style, organizational culture and compensation on performance of employees. The methods used in this research is descriptive method. The object of this research is all staff office division who worked in PT. CIMB NIAGA Kuningan Plaza Branch Office with a population 75 people. The sampling using the method of population (census) is to examine the entire population. The approach used in this research is a Structural Equation Models (SEM) with Smart analysis tools-PLS.The results showed situational leadership style gives a positive and significant influence on employee performance.organizational culture gives a positive and significant influence on employee performance. Compensation provides a positive and significant effect on performance employees. This is evidenced from the results of hypothesis testing (t-test) which shows the significance value of the independent variables.
Pengaruh gaya kepemimpinan participative terhadap prestasi kerja dan kinerja karyawan pada pt hero supermarket tbk. Bintaro divisi sales support Pratiwi, Inge; Widjaja, P. Helen; Widayati, Christina Catur
Jurnal Ekonomi Vol 23, No 1 (2018): March 2018
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v23i1.335

Abstract

This study aims to examine and analyze the influence of participative leadership style on employee performance dan performance. Research method used in this research is descriptive method. This research object is employee sales support division of PT Hero Supermarket Tbk. Bintaro with a population of 70 people. The sampling technique used a saturated sample with a sample size of 70 people. The approach used in this research is structural equation model (SEM) with Smart-PLS analysis. The result of this study show participative leadership style has a positive and significant impact on work performance. Participative leadership style has a positive and significant impact on employee performance.
[RETRACTION NOTICE TO] : Pengaruh Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bank MANDIRI KCP Jakarta Kota Arifin Djakasaputra; Christina Catur Widayati; Septi W
Jurnal Ekonomi Vol. 22 No. 1 (2017): March 2017
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v22i1.183

Abstract

Artikel dengan judul Pengaruh Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bank MANDIRI KCP Jakarta Kota dilakukan PENCABUTAN (RETRACTED) dari Jurnal Ekonomi Vol.21, No. 1 (2017) pada URL http://ecojoin.org/index.php/EJE/article/view/183 , karena DITEMUKAN telah pernah DITERBITKAN pada Jurnal Riset Manajemen dan Bisnis Fakultas Bisnis UKDW Tahun 2016 halaman 91-101 pada URL  http://e-journalfb.ukdw.ac.id/index.php/jrmb/article/view/239  Hal ini dilakukan sesuai dengan Surat Pernyataan oleh penulis sebelum artikel ini diterbitkan oleh Jurnal Ekonomi.
Pengaruh Gaya Kepemimpinan Participative Terhadap Prestasi Kerja Dan Kinerja Karyawan Pada PT Hero Supermarket TBK. Bintaro Divisi Sales Support Inge Pratiwi; P. Helen Widjaja; Christina Catur Widayati
Jurnal Ekonomi Vol. 23 No. 1 (2018): March 2018
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v23i1.335

Abstract

This study aims to examine and analyze the influence of participative leadership style on employee performance dan performance. The research method used in this research is descriptive method. This research object is employee sales support division of PT Hero Supermarket Tbk. Bintaro with a population of 70 people. The sampling technique used a saturated sample with a sample size of 70 people. The approach used in this research is structural equation model (SEM) with Smart-PLS analysis. The result of this study show participative leadership style has a positive and significant impact on work performance. Participative leadership style has a positive and significant impact on employee performance.
[RETRACTION NOTICE TO] : Pengaruh Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bank Mandiri KCP Jakarta Kota Christina Catur Widayati; Arifin Jakasaputra; Septi W
Jurnal Ekonomi Vol. 23 No. 3 (2018): November 2018
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v23i3.388

Abstract

[RETRACTION NOTICE TO] : Pengaruh Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bank Mandiri KCP Jakarta Kota Arifin Djakasaputra, Christina Catur Widayati, Septy W Fakultas Ekonomi, Universitas Tarumanagara christinewijaya73@yahoo.co.id Artikel dengan judul Pengaruh Gaya Kepemimpinan Delegatif, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bank Mandiri KCP Jakarta Kota dilakukan PENCABUTAN (RETRACTED) dari Jurnal Ekonomi Vol.21, No. 1 (2017) pada URL http://ecojoin.org/index.php/EJE/article/view/183 , karena DITEMUKAN telah pernah DITERBITKAN pada Jurnal Riset Manajemen dan Bisnis Fakultas Bisnis UKDW Tahun 2016 halaman 91-101 pada URL  http://e-journalfb.ukdw.ac.id/index.php/jrmb/article/view/239  Hal ini dilakukan sesuai dengan Surat Pernyataan oleh penulis sebelum artikel ini diterbitkan oleh Jurnal Ekonomi.
Pengaruh Gaya Kepemimpinan Situasional, Budaya Organisasi Dan Kompensasi Terhadap Kinerja P. Hellen Wijaya; Christina Catur Widayati; Chichi Rahmayanti
Jurnal Ekonomi Vol. 23 No. 3 (2018): November 2018
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v23i3.416

Abstract

This research aims to examine and analyze the influence of situational leadership style, organizational culture and compensation on the performance of employees. The methods used in this research is descriptive method. The object of this research is all staff office division who worked in PT. CIMB NIAGA Kuningan Plaza Branch Office with a population 75 people. The sampling using the method of population (census) is to examine the entire population. The approach used in this research is a Structural Equation Models (SEM) with Smart analysis tools-PLS.The results showed situational leadership style gives a positive and significant influence on employee performance.organizational culture gives a positive and significant influence on employee performance. Compensation provides a positive and significant effect on performance employees. This is evidenced from the results of hypothesis testing (t-test) which shows the significance value of the independent variables.
PENGARUH KOMPENSASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN Purnamawati Hellen Wijaya; Christina Catur Widayati; Sigit H. Kusuma
Jurnal Ilmiah Manajemen dan Bisnis Vol 5, No 2 (2019): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v5i2.6844

Abstract

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh kompensasi dan disiplin kerja terhadap kinerja karyawan pada Kantor Walikota Jakarta Selatan Pada Bagian Sekretariat Kota. Penelitian ini merupakan jenis penelitian asosiatif kausal yang bertujuan untuk menganalisis hubungan antara satu variabel dengan variabel lainnya atau bagaimana suatu variabel mempengaruhi variabel lain. Populasi dalam penelitian ini adalah karyawan yang bekerja di Kantor Walikota Jakarta Selatan Pada Bagian Sekretariat Kota.Metode pengambilan sampel menggunakan teknik sampling jenuh dengan jumlah sampel sebanyak 35 responden. Data primer dikumpulkan melalui penyebaran kuesioner, data sekunder dikumpulkan melalui studi pustaka.Metode analisis data yang digunakan adalah metode analisis deskriptif dan kuantitatif dengan teknik analisis regresi linier berganda. Hasil pengujian hipotesis penelitian menunjukkan bahwa variabel kompensasi tidak berpengaruh terhadap kinerja karyawan di Kantor Walikota Jakarta Selatan Pada Bagian Sekretariat Kota, namun disiplin kerja berpengaruh terhadap kinerja karyawan di Kantor Walikota Jakarta Selatan Pada Bagian Sekretariat Kota. Uji Koefisien Determinasi menunjukkan bahwa 36,4% kinerja karyawan dapat dijelaskan oleh variabel kompensasi dan disiplin kerja, sedangkan sisanya sebesar 63,6% dijelaskan oleh faktor-faktor lain yang tidak diikutsertakan dalam penelitian ini.
ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM Sri Vandayuli Riorini; Christina Catur Widayati
MIX: JURNAL ILMIAH MANAJEMEN Vol 4, No 3 (2014): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.873 KB)

Abstract

Abstract: The purpose of this study was to analyze the effect of an integrated Service quality, corporate image of the Purchase intentions. Respondents were used as samples in this study were 200 consumers SME bike shop. Purposive sampling technique using sampling and methods of data analysis using SEM technique. The results found that (1) the positive effect of the Corporate Service quality image, Purchase intentions, (2) thepositive effect of corporate image on Purchase Intention, and (3) Corporate imagemerupakan mediator in the relationship between the Service qualitydengan Purchase intentions.Penelitian further recommended to add the variable of Corporate social Responsibility / CSR as a factor affecting Purchase intention.Keyword: Service Quality, Corporate Image, Purchase Intentions, Small andMedium Enterprises / SME‘s  
Co-Authors A.A. Ketut Agung Cahyawan W Arifin Jakasaputra Chichi Rahmayanti Dudi Permana Inge Pratiwi Khilyatin Ikhsani Lia D Lina Winny Magito Magito P. Helen Widjaja P. Hellen Wijaya Pratiwi, Inge Purnamawati Helen Widjaja Purnamawati Hellen Wijaya Ryani Dhyan Parashakti Sarton Sinambela Septi W Septi W Septy W Sigit H. Kusuma Sri Vandayuli Riorini Sri Vandayuli Riorini Thea H. Rahardjo Widjaja, P. Helen