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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Ilomata International Journal of Social Science
Mohammad Raudy Gathmyr
President University
Religion Arts Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Behavior Change Communication as a Strategy to Educate Parents in Guiding Children to Successful Online Learning Dwi Agustina; Mohammad Raudy Gathmyr; Md.Ahsan Habib; Pattarapohn Tangphutthiuransakul
Ilomata International Journal of Social Science Vol 3 No 3 (2022): July 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (345.332 KB) | DOI: 10.52728/ijss.v3i3.526

Abstract

Since before the outbreak of the corona virus, parents have an obligation to support their children's education in schools. The implementation of online learning as an effort to prevent the spread and transmission of this virus has made the role of parents even greater in the education of their children. The research is aimed at finding out how the behavior change communication program carried out by the government is implemented and what obstacles parents encounter in assisting their children to study at home. This is a qualitative research with a phenomenological approach. The phenomenological approach was chosen because the researchers wanted to dig deeper into the experiences of the informants, especially related to assisting children in online learning. Data was collected by semi-structured interviews with 20 informants consisting of parents of students in grades 1 to 3 of elementary schools in Jakarta. The results of this study indicate that behavioral change communication carried out in order to change the behavior of parents so that they want to accompany their children to study from home is quite successful after going through the pre-contemplation, contemplation, preparation, action and maintenance stages.
Improving the Quality of Public Services through Training Evaluation with the Kirkpatrick Method Pryo Handoko; Mohammad Raudy Gathmyr; Mara Elaiza Augustine Flores; Aqila Hj Zaini
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6923

Abstract

This study aims to answer the question of how to improve the quality of public service through training and how to evaluate the training to be effective through the Kirkpatrick method. This is qualitative research with a case study approach. Data was collected through unstructured interviews with 30 visitors who are taxpayers to obtain data related to the quality of services provided by civil servants at KPP Pratama Tanah Abang Dua.In addition, to obtain data related to the quality of training held for the civil servants (ASN), the researchers interviewed 10 ASN who had attended the training. The results of this study indicate that the public services implemented at the KPP Pratama Tanah Abang Dua still need to be improved. The services provided by the civil servants are still complained by taxpayers, namely in the aspects of Reliability, Responsiveness, Assurance, Empathy, and Tangible. The results of this study also indicate that the quality of the training that has been held must be improved regarding all aspects of the training, namely the quality of the trainers, the material presented, the type of exercise, case studies and various teaching aids. The training must also be followed up with training evaluations and assessments of all civil servants after participating in the training. 
Co-Authors Aqila Hj Zaini Dwi Agustina Handoko, Pryo Mara Elaiza Augustine Flores Md.Ahsan Habib Pattarapohn Tangphutthiuransakul