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TINJAUAN SISTEM RUJUKAN BPJS DI PUSKESMAS CIMAHI UTARA DALAM MENDUKUNG CAKUPAN PELAYANAN BPJS DI KOTA CIMAHI Encep Hada; Suharto Suharto; Neni Rohaeni; Ayu Hendrati Rahayu
Jurnal TEDC Vol 14 No 2 (2020): Jurnal TEDC
Publisher : UPPM Politeknik TEDC Bandung

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Abstract

Based on the results of a preliminary study, the authors found several factors that hindered referrals in the Cimahi Utara Public Health Center. The referral system procedure at Cimahi Utara Public Health Center did not work as it should because there were obstacles.The research method used in this study is a descriptive research method with a qualitative approach.Research results obtained by the author namelyfactors that hinder the BPJS referral system include lack of communication between referrals and referral purposes, socio-cultural conditions of the community that can slow down the referral process are: culture of negotiation, fear of being referred and treated and the process carried out with the help of a shaman, most people tend to access the nearest health care or perhaps the cheapest without regard to the competence of institutions or operators that provide services, the problem experienced by the puskesmas in serving public health inside the building or outside the building is the lack of energy, distance constraints are geographical factors. Suggestions to overcome the problem of the referral system procedure is that it is better for the referral officer to communicate more with the patient so that the patient knows the importance of the referral and the officer should also tell the referral flow to the patient so that the patient is not confused.
ANALISIS KELENGKAPAN PENGISIAN LEMBARAN RINGKASAN MASUK DAN KELUAR REKAM MEDIS RAWAT INAP KSM ILMU KESEHATAN ANAK GUNA MENUNJANG MUTU REKAM MEDIS DI RSUP DR HASAN SADIKIN BANDUNG Encep Hada; Neni Rohaeni; Luqmanul Hakim; Wowo Trianto; Ayu Hendrati Rahayu
Jurnal TEDC Vol 13 No 2 (2019): Jurnal TEDC
Publisher : UPPM Politeknik TEDC Bandung

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Completeness of filling medical record summary sheets primarily in and out is one of the indicators of medical record quality. This research aims to know the description of the completeness of the summary sheet in and outpatient medical record inpatient internal medicine to support the quality of the medical record in a general hospital area RSUP Dr. Hasan Sadikin Bandung. The research method used is descriptive research method. Research on data collection techniques: observation, interviews, documentation and library studies. The results showed that the completeness of the summary sheet in and out conducted by the authors obtained the percentage of completeness of charging for the months of January and February Year 2019 with a total 228 medical record file is 175 (77%) and for the incompleteness of filling of 53 (23%). The authors suggest to the hospital that: (1) Carry out the completion of the incoming and outgoing hospital outpatient submission sheets must be in accordance with the operational standards of the established procedure. (2) Increased coordination to all room officers of physicians and nurses or personnel concerned about the importance of completeness and filling in medical records. (3) Creating incomplete data on filling in incoming and outgoing summary sheets to be presented to the relevant physician.
TINJAUAN FAKTOR PENYEBAB TERJADINYA DUPLIKASI REKAM MEDIS GUNA MENUNJANG KUALITAS PELAYANAN DI BAGIAN FILLING RSUD BANDUNG KIWARI Encep Hada; Rizqy Dimas Monica; Feby Alin Aliana
Jurnal TEDC Vol 17 No 3 (2023): JURNAL TEDC
Publisher : UPPM Politeknik TEDC Bandung

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The results of a preliminary study at the Bandung Regional General Hospital Kiwari in the March – December 2022 Service found 78 duplicated medical records unsustainable medical record Data and inefficient resources are prone to duplication of medical records so that it can hinder the service process in the filling section. The purposeof this study is to determine the factors that cause duplication of medical records in order to support the quality of Service in the filling of hospitals in Bandung Kiwari.The research method used is a descriptive method with a qualitative approach. Data collection techniques with observation, literature studies and documentation. Instruments in the study using interview guidelines, recording equipment, stationery, Cheklist sheet.The results ofthe implementation of medical record storage using centralization and numbering of medical records using the unit system (unit numbering system) but for the implementation process is not good enough. Factors causing duplication of medical records in hospitals in Bandung Kiwari is the lack of communication between officers, limited inventory of medical records document folder and medical records of patients who were not found. The effort made by the hospital is to increase the accuracy of the officers through the training of checking back on the expedition SIMRS, and if the medical record is not found then a temporary file is made. It is recommended that communication be improved for coordination and improving the knowledge of employees whose qualifications are not suitable through formal and non-formal education.
Co-Authors Ayu Hendrati Rahayu Feby Alin Aliana Luqmanul Hakim Neni Rohaeni Rizqy Dimas Monica Suharto Suharto Wowo Trianto