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All Journal Jurnal Akuntansi Jurnal Akuntansi dan Governance Jurnal Manajemen dan Bisnis JAKPI
Tamrin Lanori
Fakultas Ekonomi Dan Bisnis Universitas Prof. Dr. Moestopo (Beragama)
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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ANALISIS KUALITAS PELAYANAN DAN PROMOSI TERHADAP KEPUASAN KONSUMEN Yudhistira Adwimurti; Tamrin Lanori; Patricia Kartika Surya
Jurnal Akuntansi, Keuangan, Pajak dan Informasi (JAKPI) Vol 1, No 2 (2021)
Publisher : Unversitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (591.589 KB) | DOI: 10.32509/jakpi.v1i2.2214

Abstract

Penelitian ini bertujuan : 1) untuk mengetahui pengaruh dari kualitas pelayanan terhadap kepuasan konsumen Hotel Fuxion Inn Jakarta, 2) untuk mengetahui pengaruh dari promosi terhadap kepuasan konsumen Hotel Fuxion Inn Jakarta, 3) untuk mengetahui pengaruh dari kualitas pelayanan dan promosi terhadap kepuasan konsumen Hotel Fuxion Inn Jakarta. Metode penelitian yang digunakan adalah deksriptif explanatory dan inference, dengan menggunakan kuesioner sebagai alat untuk pengumpulan data. Sampel yang diambil adalah konsumen hotel Fuxion Inn Jakarta sebanyak 75 orang dari populasi sebanyak 300 konsumen. Untuk menentukan jumlah sampel dengan rumus Taro Yamane tingkat kepercayaan 90% dan presisi (kelonggaran) sebesar 10%. Alat analisis yang digunakan adalah korelasi regresi dimana uji t menunjukkan bahwa kedua variabel independen yang diteliti yaitu variabel kualitas pelayanan (X1) dan variabel promosi (X2) terbukti secara signifikan mempengaruhi variabel dependen Kepuasan Konsumen (Y). Kemudian melalui uji f dapat diketahui bahwa variabel kualitas pelayanan dan promosi berpengaruh signifikan secara bersama-sama terhadap kepuasan konsumen. Angka Adjusted R square menunjukkan bahwa variasi Kepuasan konsumen bisa dijelaskan oleh kedua variabel independen yang digunakan dalam persamaan regresi Dari hasil analisis hubungan terbukti secara empiris terdapat antara kualitas pelayanan, promosi, dan kepuasan pelanggan hotel Fuxion Inn Jakarta.
Upaya Perusahaan Otobus Antar Kota Antar Provinsi Dalam Meningkatkan Keunggulan Bersaing Hendi Prihanto; Tamrin Lanori; Dinda Imanur Caturrahma
Jurnal Akuntansi Vol. 15 No. 1 (2023): Vol 15 No 1 (2023)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jam.v15i1.6184

Abstract

The rise of the phenomenon of bus companies competing with each other and competing gaverise to various strategies to win their competitive advantage. For this reason, this study aimsto investigate and analyze a number of factors that cause competitiveness such as quality ofservice, technology and information systems and knowledge management on the competitiveadvantages of bus companies. The population and research sample are all bus companiesbetween cities and provinces in the island of Java, with the unit of analysis of bus companymanagers being observed in 2022 in August - December using physical and virtualquestionnaire media. Primary data analysis techniques were carried out by using statisticaldescriptive tests, testing the quality of research data instruments and other feasibility, testingthe research hypothesis, and multiple linear regression tests with SEM PLS path analysis.Findings indicate that there is a positive and significant influence on competitive advantagethrough the variables of this study, namely service quality, information technology andsystems, and knowledge management applied by bus companies. Theoretical contribution onthe theoretical aspects of detection and measurement which proves a number of variablescapable of influencing the competitive advantage of service companies. Practice/policycontribution, for company managers this research is relevant which has information andreferences in an effort to increase competitive advantage through the variables observed inthis research.Keywords: Competitive Advantage, Service Quality, Information Technology, Knowledge Management
FAKTOR-FAKTOR YANG MEMPENGARUHI TINGKAT PARTISIPASI MEMBAYAR PAJAK DIKALANGAN UMKM Usmar Usmar; Yudhistira Adwimurti; Tamrin Lanori; Patricia K. Surya
Jurnal Manajemen dan Bisnis Vol 2, No 1 (2022)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.738 KB) | DOI: 10.32509/jmb.v2i1.2002

Abstract

This study aims to explain the magnitude of the effect of socialization, tax understanding, tax awareness on taxpayer compliance based on PP 23 of 2018 on MSME actors. The sample selection was carried out using the Accidental Sampling method with an analysis unit of MSMEs in the Pasar Majestik Shopping Center, South Jakarta in the period February - August 2020, with an analysis unit of clothing traders in each block that existed and inhabited the market who were found and were willing to fill out a questionnaire. which are given. The number of samples obtained were 100 respondents which were then processed using multiple regression data analysis with SPSS tools, hypothesis testing was carried out after going through a feasibility and reliability data test. The study concludes that the factors of tax socialization, tax understanding, knowledge of taxation information systems have a positive and significant impact on taxpayer compliance in paying PP 23 of 2018 taxes on MSME actors in the Majestik Market Shopping Center Area, South Jakarta.
Perspektif Upaya Pencegahan Korupsi di Indonesia Hendi Prihanto; Tamrin Lanori; Selfiani Selfiani; Yudhistira Adwimurti
Jurnal Akuntansi dan Governance Vol 4, No 1 (2023): Jurnal Akuntansi dan Governance
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/jago.4.1.87-103

Abstract

Objectives. This study aims to investigate  and validate corruption prevention measures implemented in different government organizations, with a specific focus on the ministry institutions, employing various predictors, including religiosity, work culture, recruitment practices, job rotation, and governance, to assess their effectiveness in preventing corruption.Design/method/approach. The population and research sample consist of all ministries in Indonesia located in the DKI Jakarta area, selected through convenience sampling technique. The unit of analysis is the public officers known as Aparat Sipil Negara (ASN) working in the ministry head offices. Data was collected through questionnaire during October-December 2022. Data analysis involved descriptive statistics, tests on instrument quality, hypothesis testing, and multiple linear regression.Result/findings. The results indicate a positive and significant impact of variables such as religiosity, work culture, job rotation, and governance on corruption prevention. However, recruitment shows a negative and insignificant effect on corruption prevention.Theoretical contribution. The aspect of detecting, measuring, and implementing preventive measures for corruption is theoretically grounded in the variables used, which have not been previously explored in this specific context. These variables, such as work culture, job rotation, and recruitment, have been extensively studied by numerous researchers in other contexts, but their application to corruption prevention in this study is novel.Practical contribution. Recruitment can create opportunities for corruption; therefore, it is essential to conduct transparent and accountable selection processes.Limitations. The utilization of a questionnaire introduces certain limitations to the results, primarily due to potential conflicts of interest and inconsistencies among respondents. Additionally, the study also faces the constraint of a limited number of participants.
Co-Authors Dinda Imanur Caturrahma Hendi Prihanto Patricia K. Surya Patricia Kartika Surya Selfiani Usmar Usmar Yudhistira Adwimurti Yudhistira Adwimurti Yudhistira Adwimurti