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All Journal Benefit: Jurnal Manajemen dan Bisnis Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT J-ISCAN : Journal of Islamic Accounting Research
Layaman Layaman, Layaman
Prodi Perbankan Syariah Fakultas Syariah dan Ekonomi Islam IAIN Syekh Nurjati Cirebon
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Social Sciences

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STUDI EFEKTIVITAS PELAYANAN PUBLIK DI KECAMATAN KEJAKSAN KOTA CIREBON Layaman, Layaman; Hartati, Suci
Benefit Volume 12 No 1 Juni 2008
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

This research early from problem not yet is effective officer service of district government in giving public service to society. Proven by existence ofunjust service and delay of arrangement of work, the problem arise because of less its discipline of district government officer and less supporting climate work inarrangement of work. Based on the problem, writer conduct the research with use methode of survey with data collecting technique there are use to bibliographydata, observation, interview and spreading a set questionnaire. The objective of the research were to review and to analyze a relation of discipline work and climate work to effectiveness service of government officer in District of Kejaksan, Town of Cirebon. Hypothesis which writer raise there are (1) There is influence of discipline work government officer of district to service effectiveness, (2) There is influence of work climate to service effectiveness. This research used to doubled linear regression analysis. Based on the result of solution and analysis concerning Influence of discipline work and climate work in District of Kejaksan, Town of Cirebon there are (1) Discipline work an climate work government officer District of Kejaksan it can be good categorized. That is it can be seen from responder answer which majority answer agree. The result of analysis of regression also show the existence of influence which are positive from both variable to effectiveness service public,(2) Variable ofworking discipline (X1) and organizational climate always influence effectiveness service of public in District of Kejaksan, Town of Cirebon. And that 65,1%effectiveness service of public can be explaines by discipline work variable and work climate variable, while the rest 34,9% explained by other causes which there are not yet to check, and then (3) By parsial analize, discipline work and organizational climate have influence to effectiveness service of public.
STUDI EFEKTIVITAS PELAYANAN PUBLIK DI KECAMATAN KEJAKSAN KOTA CIREBON Layaman, Layaman; Hartati, Suci
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 12 No 1 Juni 2008
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v12i1.1280

Abstract

This research early from problem not yet is effective officer service of district government in giving public service to society. Proven by existence ofunjust service and delay of arrangement of work, the problem arise because of less its discipline of district government officer and less supporting climate work inarrangement of work. Based on the problem, writer conduct the research with use methode of survey with data collecting technique there are use to bibliographydata, observation, interview and spreading a set questionnaire. The objective of the research were to review and to analyze a relation of discipline work and climate work to effectiveness service of government officer in District of Kejaksan, Town of Cirebon. Hypothesis which writer raise there are (1) There is influence of discipline work government officer of district to service effectiveness, (2) There is influence of work climate to service effectiveness. This research used to doubled linear regression analysis. Based on the result of solution and analysis concerning Influence of discipline work and climate work in District of Kejaksan, Town of Cirebon there are (1) Discipline work an climate work government officer District of Kejaksan it can be good categorized. That is it can be seen from responder answer which majority answer agree. The result of analysis of regression also show the existence of influence which are positive from both variable to effectiveness service public,(2) Variable ofworking discipline (X1) and organizational climate always influence effectiveness service of public in District of Kejaksan, Town of Cirebon. And that 65,1%effectiveness service of public can be explaines by discipline work variable and work climate variable, while the rest 34,9% explained by other causes which there are not yet to check, and then (3) By parsial analize, discipline work and organizational climate have influence to effectiveness service of public.
ANALISIS PEMANFAATAN SOCIAL MEDIA MARKETING TERHADAP CUSTOMER LOYALTY YANG MENGGUNAKAN BRAND TRUST SEBAGAI VARIABEL MEDIASI Anggraeni, Ruri; Layaman, Layaman; Djuwita, Diana
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 4 No 3 (2019)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (305.349 KB)

Abstract

This research is motivated by the results of the Hootsuite (We are Social) Survey which revealed that there are 56% of Bank customers who use social media. This study aims to determine the use of social media marketing to brand trust and its impact on brand trust and customer loyalty. Data collection through the distribution of questionnaires to Islamic Bank customers. The analysis technique used is path analysis. The results showed that Social Media Marketing a positive and significant effect on brand trust. In addition, Brand Trust and Social Media Marketing partially have a positive and significant effect on Customer Loyalty. And, indirectly that Social Media Marketing towards Customer Loyalty is mediated by Brand Trust. Managerial implications were found in this study.
PERAN OTORITAS JASA KEUANGAN CIREBON PADA PERLINDUNGAN KONSUMEN FINANCIAL TECHNOLOGY LENDING Bakhri, Syaeful; Layaman, Layaman; Alfan, Muh Iqbal
J-ISCAN: Journal of Islamic Accounting Research. Vol 3 No 1 (2021): J-ISCAN Vol. 3 No. 1 January-June 2021
Publisher : Faculty of Islamic Economics and Business, IAIN Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52490/j-iscan.v3i1.1108

Abstract

The Financial Services Authority (itself is an institution that is independent and free from interference from other parties, which has the functions, duties and authority of regulation, supervision, inspection and investigation. Consumers themselves are one of the unimportant in running their business. From the government, they act really how to support customers with challenges faced by consumers, in terms of consumer financial services protection, the Financial Services Authority (OJK) and the government's extension of the peer to peer lending. The method used in this research is qualitative by using normative juridical. Data collection techniques were carried out using the triangulation method with observation, interviews and documentation. The efforts of the financial authorities related to consumer protection are already good with SATGAS Investment Alert, fintech emergency numbers, but it is still has not been maximized and needs to be increased again. The community itself still believes that applications with four or more stars and good reviews are official applications.
Co-Authors Alfan, Muh Iqbal Anggraeni, Ruri Diana Djuwita, Diana Suci M.Hum SH Hartati Syaeful Bakhri