Hapsa Hapsa, Hapsa
Dosen Sekolah Tinggi Ilmu Sosial dan Politik Nurdin Hamzah

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Relasi Kuasa Identitas Etnis Dilembaga Legislatif Periode 2014-2019 (Studi Kasus Anggota DPRD Etnis Bugis Dikabupaten Indragiri Hilir, Provinsi Riau) Hapsa, Hapsa; Purnomo, Eko Priyo
Journal of Governance and Public Policy Vol 3, No 1: February 2016
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Bugis ethnic group who live in Indragiri Hilir an ethnic immigrants, with the number of 150 816 inhabitants, ranks thirdafter the ethnic Malay and Banjar. However, ethnic Bugis able menjalain power relations appropriately. Evidenced bythe position of ethnic Bugis located in strategic places Inhil got various fields, especially in the legislature. This studyused a descriptive approach, the data collection technique interview legislators who are ethnic Bugis and othersteakholders. Power relation with the theoretical approach of the reproductive power Pierre Bourdieu, showed thatthe participant a the very keeping and maintaining ethnic identity inherited from their ancestors, so that they are ableto create habitus attached to its identity, as well as the domains and symbolic capital gained by establishing a relationshiptogether political parties, ethnic Java and regional organizations
PENGARUH KOMPETENSI, DISIPLIN DAN KOMPENSASI NON FINANCIAL TERHADAP KINERJA GURU PADA BEBERAPA SMA NEGERI DI PARIGI MOUTONG (Studi Perbandingan Guru Tersertifikasi dengan Belum Tersertifikasi) Hapsa, Hapsa
Katalogis Vol 3, No 6 (2015)
Publisher : Katalogis

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Abstract

The objective of this research are to know and analyze the effects of competency, discipline and non-financial compensation on teacher’s performance at public senior high school in Parigi Moutong (a comparison study between certified and un-certified teacher), and to know the difference between performance of certified and un-certified teacher. This research has been conducted in public senior high school 1 Ampibabo, public senior high school 1 Palasa, and public senior high school 1 Bolano Lambunu involving 80 respondents. The study employs multiple linear regressions to test the relationship between dependent and independent variables using significant level α ≤ 0.05 with SPSS program version 16. corrected item total correlation technique has been used as validity test with minimum limit r > 0,3 and cronbach alpha has been use as reliability test with minimum coefficient α > 0.6. The result show that competency, discipline and non-financial compensation perform significant effects on teacher’s performance at public senior high school with adjusted R-square value 0.493. It means that 49,3 % teacher’s performance is effected by competency, discipline and non-financial compensation, and the rest is affected by other variables that are not investigated in this research. In addition, there is no significant difference between performance of certified and un-certified teacher.
The Relationship of Marketing Mix With Patient Loyalty At Inpatient Unit Of Undata General Hospital Hapsa, Hapsa
Preventif: Jurnal Kesehatan Masyarakat Vol 10, No 1 (2019): Juni
Publisher : Tadulako University

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Abstract

Hospital is an individual health care institution plenary, bused on continuous improvement in service quality and active marketing management. The marketing mix consists of 7P namely product, price, place, promotion, people, process, and physical evidence. The (RSUD) Undata Central Sulawesi Province is a referral hospital  where the number  of general patient visits  in  the inpatient unit has decreased over the past 3 years, indicating a decrease in patient loyalty. This study aims to determine the relationship of marketing mix with patient loyalty in the inpatient unit of the regional general hospital (RSUD) Undata Central Sulawesi  Province.  The  research  method  used  is  quantitative  with  a  cross sectional approach. The population is all inpatients of the undata general hospital which number 1.255 sampling technique was proportional stratified sampling. Data analysis used in this study is univariate and bivariate analysis with a value of p≤0,05. The results show that there is a marketing mix relationship product (p=0,000), price (p=0,002), place (p=0,001), promotion (p=0,000), people (p=0,000), process (p=0,000), and physical evidence (p=0,018) with patient loyalty in the inpatient unit of the regional general hospital undata in palu. It is expected that the (RSUD) Undata Palu will further improve the quality of its marketing  mix  in  SDM  professionalisme,  service  speed,  physical quality,  and hospital equipment. 
One Stop Service (OSS) Implementation Analysis In the Human Resource Development and Staffing Agency (BKPSDM) of Jambi City Putra, Firmansyah; Hapsa, Hapsa; Saadah, Maratun
Jurnal Politik Indonesia: Indonesian Political Science Review Vol 6, No 2 (2021): Politics and Public Services
Publisher : Political Science Program, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ipsr.v6i2.30472

Abstract

This study analyzes the implementation of One-Stop Service (OSS) or integrated services in the Personnel and Human Resources Development Agency (BKPSDM) Jambi City. OSS is an alternative public service that is considered capable of answering several public services problems for both external and internal government organizations. This research uses a qualitative method, collecting primary and secondary data. The data analysis was carried out by qualitative descriptive, meaning that the collected data was filtered and then analyzed descriptively by the team until a conclusion was obtained regarding the issues found. This study indicates that, since it was implemented for the internal Jambi City Government employees in 2018, OSS at BKPSDM has provided satisfaction to employees. This sense of satisfaction indirectly impacted employees' service performance in all lines of public services in Jambi City. This indirect impact can be seen through the effectiveness of the services and the achievement of the service objectives. This study democratically provides essential public service delivery in Jambi City. This study emphasized in putting the customer first, providing service democratically instead of adopting many e-government innovations.