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Tiara Turay
Fakultas Ekonomi dan Bisnis Universitas Dharma Andalas
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The Predictors of Indonesia’ Patient’s Loyalty a Literature Review Tiara Turay
Jurnal Ekonomi dan Bisnis Dharma Andalas Vol 24 No 2 (2022): Jurnal Ekonomi dan Bisnis Dharma Andalas
Publisher : Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebd.v24i2.594

Abstract

The purpose of this study is to determine the factors that predict Indonesia’s patient’s loyalty. The methodology of this research is conceptual paper that review several literatures from past studies regarding the factors that determine patient’s loyalty. After reviewing the literature extensively, it found that healthcare service quality, hospital reputation, and patient’s confidence are included as the predictor of Indonesia’s patients Loyalty. It is highly recommended for Indonesia’s healthcare providers to deliver adequate healthcare service quality to boost hospital reputation and patients’ confidence to build patient loyalty. At the end, the researcher extensively discussed the findings, implications, and the limitations of the study, and equally made recommendations for future research to broaden the scope of the research in terms of the variables, population, and methodology
Akselarasi Financial Technology Untuk Meningkatkan Omset UMKM Kuliner Kota Padang Pasca Pandemi Covid 19 Yenni Del Rosa; Idward Idward; Tiara Turay
Jurnal Ekonomi dan Bisnis Dharma Andalas Vol 25 No 1 (2023): Jurnal Ekonomi dan Bisnis Dharma Andalas
Publisher : Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebd.v25i1.749

Abstract

The purpose of the study was to determine the effect of financial technology acceleration on the turnover of culinary SMEs in Padang. The research data comes from primary data in the form of a questionnaire given to the owners of culinary SMEs in the city of Padang. This research uses associative method with quantitative approach. The research population was 371 culinary SMEs in the city of Padang and samples were taken by purposive sampling 193 culinary SMEs. Collecting data using field research techniques, interviews, observations and questionnaires. All research variables meet all instrument tests and classical assumption tests. The research data was processed using inferential statistics with the results of multiple linear regression equations Y = 1.255 + 0.739X1 - 0.328X2 + 0.629X3 + 0.321X4 + 0.523X5 + 0.478X6 + 0.367X7 + 0.485X8 + e. Partial and simultaneous hypothesis testing at a significance level of 5% shows that business experience, fintech loan value, household financial liquidity, suitability of loan applications, suitability of business needs, usefulness of fintech and internet activities have a significant positive effect on the turnover of Padang culinary SMEs except the interest rate. fintech has a significant negative effect on the turnover of culinary SMEs in the city of Padang. Correlation of business experience, fintech interest rate, fintech loan value, household financial liquidity, suitability of loan applications, suitability of business needs, usefulness of fintech and internet activities with culinary MSME turnover = 0.596 (medium) and R2 = 0.359 and Adjusted R square = 0.350 The purpose of the study was to determine the effect of financial technology acceleration on the turnover of culinary SMEs in Padang. The research data comes from primary data in the form of a questionnaire given to the owners of culinary SMEs in the city of Padang. This research uses associative method with quantitative approach. The research population was 371 culinary SMEs in the city of Padang and samples were taken by purposive sampling 193 culinary SMEs. Collecting data using field research techniques, interviews, observations and questionnaires. All research variables meet all instrument tests and classical assumption tests. The research data was processed using inferential statistics with the results of multiple linear regression equations Y = 1.255 + 0.739X1 - 0.328X2 + 0.629X3 + 0.321X4 + 0.523X5 + 0.478X6 + 0.367X7 + 0.485X8 + e. Partial and simultaneous hypothesis testing at a significance level of 5% shows that business experience, fintech loan value, household financial liquidity, suitability of loan applications, suitability of business needs, usefulness of fintech and internet activities have a significant positive effect on the turnover of Padang culinary SMEs except the interest rate. fintech has a significant negative effect on the turnover of culinary SMEs in the city of Padang. Correlation of business experience, fintech interest rate, fintech loan value, household financial liquidity, suitability of loan applications, suitability of business needs, usefulness of fintech and internet activities with culinary MSME turnover = 0.596 (medium) and R2 = 0.359 and Adjusted R square = 0.350
Pengenalan Model Bisnis Untuk Meningkat Daya Saing UMKM Di Nagari Gasan Gadang Kabupaten Padang Pariaman Yentisna Yentisna; Alfin Alvian; Prima Yulianti; Masruri Masruri; Tiara Turay
Jurnal Pengabdian Masyarakat Dharma Andalas Vol 1 No 2 (2023): Jurnal Pengabdian Masyarakat Dharma Andalas
Publisher : LPPM Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (871.569 KB) | DOI: 10.47233/jpmda.v2i1.642

Abstract

Entrepreneurship is a universal thing that can be done, including MSMEs, MSMEs should receive tips for good entrepreneurship from an early age. Entrepreneurship certainly does not only talk about theoretical matters but also the application of the knowledge of entrepreneurship that has been studied. Some MSMEs currently have entrepreneurial knowledge in their business processes, but this process has not been able to optimally encourage MSMEs to create a business idea that is poured into a business proposal. The purpose of this activity is to equip MSMEs in Nagari Gasan, Padang Pariaman Regency, who have an entrepreneurial spirit so they can understand and apply their business ideas using the right methods. The debriefing is carried out by introducing a business planning method, namely the Business Model Canvas (BMC). The Business Model Canvas as a strategy in management in the form of a visual chart consisting of 9 elements can provide a more comprehensive picture of business planning but is relatively easier to understand and apply. Through the introduction of the Business Model Canvas, it is hoped that MSMEs can translate and apply their business ideas into these 9 elements in a more structured and detailed manner, thus facilitating the process of preparing the right business proposals for MSMEs.
Preferensi Masyarakat Muslim Indonesia Terhadap Web Quality, E-Trust dan E- Purchase Intention Makanan Halal Online di Jepang Yesi Elsandra; Yofina Mulyati; Tiara Turay; Nova Mustiqa
Jurnal Ekonomi dan Bisnis Dharma Andalas Vol 25 No 2 (2023): Jurnal Ekonomi dan Bisnis Dharma Andalas
Publisher : Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebd.v25i2.1035

Abstract

This research is motivated by the needs of the Muslim community in Ishikawa Prefecture, Japan, for halal products. Given the limited availability of halal product distribution centers in countries with minority Muslim populations, recourse to online shopping platforms has emerged as a prominent avenue. It is noteworthy that these halal centers are predominantly concentrated in major urban areas such as Tokyo, Kyoto, and Osaka. To acquire halal products, the Muslim community visits halal online stores and effectively makes product selections through these websites. The research aims to investigate the influence of web quality, e-trust, and halal labeling on the purchase intention of the Muslim community in Ishikawa Prefecture, Japan. The research methodology adopted in this study involves a descriptive research design, anchored within a quantitative paradigm. The population for this study consists of the Muslim community in Kanazawa City, Japan. A sample of 32 respondents was selected using purposive sampling. The empirical findings of this study indicate that web quality, e-trust, and halal labeling have a significant impact on the purchase intention of the Muslim community in Ishikawa Prefecture, Japan. The coefficient of determination reveals that the combined influence of web quality, e-trust, and halal labeling significantly affects the purchase intention of the Muslim community in Ishikawa Prefecture, Japan. ABSTRAK Salah satu cara untuk mendapatkan produk halal di negara minoritas adalah dengan berbelanja melalui sistem online. Pusat kelengkapan produk halal umumnya hanya berada di kota besar seperti Tokyo, Kyoto, Osaka. Untuk mendapatkan produk halal, masyarakat Muslim akan mengunjungi website toko halal dan memilih produk melalui website tersebut. Tujuan penelitian untuk mengetahui Pengaruh web quality e-trust dan label halal terhadap Purchase Intention masyarakat Muslim di Provinsi Ishikawa, Jepang. Metode penelitian yang digunakan deskriptif dengan pendekatan kuantitatif. Populasi dalam penelitian ini adalah masyarakat Muslim di kota Kanazawa, Jepang. Sampel dalam penelitian ini berjumlah 32 responden yang diambil menggunakan metode purposive sampling. Hasil penelitian menunjukkan bahwa web quality, e-trust dan label halal berpengaruh signifikan terhadap Purchase Intention Masyarakat Muslim di Provinsi Ishikawa, Jepang. Hasil koefisien determinasi menunjukkan bahwa kontribusi pengaruh web quality, e-trust dan label halal berpengaruh terhadap Purchase Intention Masyarakat Muslim di provinsi Ishikawa.
Co-Authors Alfin Alvian Idward Idward Masruri Masruri Nova Mustiqa Prima Yulianti Yenni Del Rosa Yentisna Yentisna Yesi Elsandra Yofina Mulyati