Ratna Juwita
Fakultas Psikologi, Universitas Putra Indonesia “YPTK” Padang , Indonesia

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HUBUNGAN ANTARA KECERDASAN EMOSIONAL DENGAN ORGANISASIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN PT. MITRA KERINCI DI KABUPATEN SOLOK SELATAN: THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AT PT. KERINCI PARTNER IN SOUTH SOLOK REGENCY Ratna Juwita; Herio Rizki Dewinda; Rany Fitriany
Jurnal Psikologi Jambi Vol. 7 No. 1 (2022): Jurnal Psikologi Jambi
Publisher : Fakultas Kedokteran dan Ilmu Kesehatan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jpj.v7i1.20131

Abstract

Introduction This study aims to determine the relationship between emotional intelligence and Organizational Citizenship Behavior (OCB). The measuring instrument used in this research is the Emotional Intelligence Scale and Organizational Citizenship Behavior (OCB) scale. Method The population in this study were employees of PT. Mitra Kerinci A total of 120 people. The sampling technique in this study used a saturated sample technique. The sample in this study were 120 employees of PT Mitra Kerinci. Results The validity coefficient of Organizational Citizenship Behavior (OCB) obtained corrected item-total correlation values ranging from 0.312 to 0.734, with a reliability coefficient of 0.968. For the validity coefficient of the emotional intelligence scale, the corrected item-total correlation values ranged from 0.333 to 0.769, with a reliability coefficient of 0.976. Hypothesis test results obtained 0.01 with a significant level of 0.000 which means that there is a relationship between emotional intelligence and Organizational Citizenship Behavior OCB on employees of PT. Mitra Kerinci in South Solok Regency which means the hypothesis is accepted. Conclusions This means that the effective contribution of the Emotional Intelligence variable to Organization Citizenship Behavior (OCB) is 48% and the other 52% is influenced by other factors where other factors include being good at knowing and managing one's own emotions and reading other people's emotions, oneself. -awareness, self-regulation, social skills and more. Keywords: Emotional Intelligence, Organization Citizenship Behavior (OCB),Employees. Abstrak Pendahuluan Penelitian bertujuan untuk melihat hubungan antara kecerdasan emosional dengan organisasional citizenship behavior (OCB). Alat ukur yang digunakan dalam penelitian ini adalah Skala Kecerdasan emosional dan skala Organisasional Citizenship Behavior (OCB). Metode Populasi dalam penelitian ini adalah Karyawan PT. Mtra Kerinci sebanyak 120 orang. Teknik pengambilan sampel dalam penelitian ini adalah menggunakan teknik sampel jenuh. Sample penelitian ini adalah 120 Karyawan PT mitra kerinci. Hasil Koefisien validitas organisasional Citizenship Behavior (OCB) diperoleh nilai corrected item-total correlation berkisaran antara 0,312 sampai dengan 0,734, dengan koefisien reabilitas sebesar 0,968. Untuk koefisien validitas skala kecerdasan emosi diperoleh nilai corrected item-total correlation berkisar antara 0,333 sampai dengan 0,769, dengan koefisien reabilitas sebesar 0,976. Hasil uji hipotesis diperoleh 0,01 dengan taraf signifikan 0,000 yang berarti terdapat hubungan antara kecerdasan emosional dengan organization citizenship behavior (OCB) pada Karyawan PT. Mitra Kerinci Di Kabupaten Solok Selatan yang berarti hipotesis diterima. Kesimpulan Hal ini berarti ada sumbangan efektif dari variabel kecerdasan emosional terhadap organization citizenship ehavior (OCB) adalah sebesar 48% dan 52% lagi dipengaruhi oleh faktor lain yang mana faktor lain itu diantaranya pandai mengetahui dan mengelolah emosi diri sendiri dan membaca emosi orang lain, kesadaran diri, pengaturan diri, keterampilan sosial dan lainnya. Kata kunci : Kecerdasan Emosional, Organisasional Citizenship Behavior (OCB), Karyawan