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Penerapan Situational Communication Crisis Theory bagi Organisasi Dakwah dalam Menghadapi Situasi Krisis Rizky Saputra
JURNAL SIMBOLIKA: Research and Learning in Communication Study (E-Journal) Vol 6, No 2 (2020): JURNAL SIMBOLIKA OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/simbollika.v6i2.4172

Abstract

This paper will discuss a theory in dealing with a crisis situation in the context of a da'wah organization in general, which of course will be different from the crisis context of a business company, both in terms of the type of issue or problem to the handling of the crisis situation. According to Coombs, there are five message strategies that are usually used in crisis communication, namely: (1) Non-existence strategies. This strategy is carried out by organizations that are not experiencing a crisis, but there are rumors that the organization is facing a crisis; (2) Distance strategies. Organizations that acknowledge a crisis are used and try to weaken the relationship between the organization and the crisis that has occurred; (3) Ingratiation strategies. This strategy is used by organizations in seeking public support; (4) Mortification strategies. The organization tries to apologize and accept the fact that there is a real crisis; (5) Suffering strategies. Organizations also show suffering as victims of those who are not happy with the organization and seek to gain public support and sympathy. The choice of crisis communication strategy must be considered by the da'wah organization that will carry out its crisis communication by still considering the situation, type of problem, and the scale or size of a crisis that occurs as well as the organization's ability to reach the choice of communication model.
Transmisi Pesan dan Pemrosesan Informasi Individu Menyoal Diskriminasi di Indonesia dari Perspektif Van Kaam Magfirah Magfirah; Rizky Saputra
Expose: Jurnal Ilmu Komunikasi Vol 4, No 1 (2021)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/exp.v4i1.1442

Abstract

AbstractThis study aims to describe the experience of individuals processing information and interpret the phenomenon of discrimination in Indonesia. This study uses the interpretive paradigm and the phenomenological tradition as a basis for theoretical thinking to understand the subjective world of communicators through in-depth interview instruments. Information Integration Theory is used to explain the process of forming cognitive structures and individual attitudes when interacting with discriminatory information obtained through a number of information media. The data analysis technique used the phenomenological approach proposed by Van Kaam. The results of this study indicate that information on discrimination cases appears in the daily activities of individuals accessing and using information, thus encouraging information processing in the individual's cognitive system. However, only a number of cases have been noticed and followed by individuals, such as cases of discrimination against ethnic Madurese in Kalimantan, Ahmadiyah congregations, students from Papua in Malang and Surabaya, and the Natalius Pigai case. Discrimination messages are transmitted via Facebook, Twitter, media coverage, research journals, and word of mouth. The phenomenon of discrimination in Indonesia is understood by individuals into three different meanings. Keywords: discrimination, phenomenology, Natalius Pigai, information processing, message transmission AbstrakPenelitian ini bertujuan untuk mendeskripsikan pengalaman individu memproses informasi dan memaknai fenomena diskriminasi di Indonesia. Penelitian ini menggunakan paradigma interpretif dan tradisi fenomenologi sebagai landasan berpikir teoritik untuk memahami dunia komunikator yang bersifat subyektif melalui intrumen wawancara mendalam. Teori Integrasi Informasi digunakan untuk menjelaskan proses terbentuknya struktur kognitif dan sikap individu ketika berinteraksi dengan informasi diskriminasi yang diperoleh melalui sejumlah media informasi. Teknik analisis data menggunakan pendekatan fenomenologi yang diusulkan oleh Van Kaam. Hasil penelitian ini menunjukkan bahwa informasi kasus diskriminasi muncul dalam aktivitas sehari-hari individu mengakses dan menggunakan informasi, sehingga mendorong terjadinya pemrosesan informasi di dalam sistem kognitif individu. Namun demikian, hanya sebagian kasus yang diperhatikan dan diikuti perkembangannya oleh individu seperti kasus diskriminasi warga etnis Madura di Kalimantan, jemaat Ahmadiyah, mahasiswa Papua di Malang dan Surabaya, serta kasus Natalius Pigai. Pesan diskriminasi ditransmisikan melalui Facebook, Twitter, pemberitaan media, jurnal penelitian, dan word of mouth. Fenomena diskriminasi di Indonesia, dipahami individu ke dalam tiga makna yang bervariasi. Kata kunci : diskriminasi, fenomenologi, Natalius Pigai, pemrosesan informasi, transmisi pesan
Re-definisi Superioritas Kulit Putih Terhadap Kulit Hitam Dalam Film The Help Maulana Andinata Dalimunthe; Rizky Saputra
Avant Garde Vol 9, No 2 (2021): Avant Garde
Publisher : Fakultas Komunikasi & Desain Kreatif - Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/ag.v9i2.1451

Abstract

The Help movie becomes a site for redefining the superiority of white skin over black skin. The number of films with the central theme of oppression and discrimination against blacks makes whites feel they have to redefine their identity in the eyes of the world as people who bring enlightenment to blacks. The purpose of this paper is to identify forms of redefinition superiority in The Help movie. The theory that used in this paper is representation theory that formulated by Stuart Hall. The data obtained from observation of images (visual image) and sound/dialogue (audio) in which there is a text that describes the redefinition of the superiority of whites over blacks, and then analyzed using a constructionist approach. The results showed, The Help is an attempt to construct that not all whites discriminate against blacks, by presenting white figures who oppose discrimination and defend black rights through a book, which is then published and read by the public, but on the other hand, this film wants to convey that the black struggle not succeed without the presence of whites. Blacks will not get their freedom if whites do not take part in the struggle that they are doing. This film wants to redefine white superiority which does not always have a bad impact on black lives, because there are many positive aspects that can be generated through white superiority, such as improvement in the economic level, and raise black awareness of their potential.
Pemberdayaan Masyarakat Desa Pantai Labu Guna Meningkatkan Perekonomian Melalui Pelestarian Lingkungan Nur Subiantoro; Dhea Agusty Ningrum; Tomy Sun Siagian; Mhd Andi Rasyid; Rulliyani Rulliyani; Rizky Saputra
Jurnal Abdi Mas Adzkia Vol 3, No 1 (2022): Agustus- Desember 2022
Publisher : Universitas Islam Negeri Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/adzkia.v3i1.12660

Abstract

STIE Graha Kirana (STIE GK) Medan melakukan kemitraan dengan Kepul Id dalam “Sosialisasi Bank Sampah” yang dilaksanakan di acara “Cek Kesehatan Gratis dengan Sampah” untuk berkontribusi langsung terhadap keberlasungan lingkungan yang bersih dan madani dan juga bagaimana sampah bisa memberikan pendapatan tambahan yang bisa meningkatkan sejahteraan masyarakat yang kali ini dilaksanakan di Dusun 2 Pantai Labu, Deli Serdang. Dalam kegiatan digunakan metode PAR, dimana para pelaksana melakukan observasi melalui pendekatan kuisioner sambil menjelaskan, diperoleh 68 responden dari sekitar 200 jumlah populasi masyarakat yang ikut serta dalam acara tersebut. Dari hasil kuisioner dan observasi langsung disimpulkan bahwa masyarakat telah menyadari pentingnya pengelolaan sampah yang berkelanjutan karena berkaitan dengan kelangsungan hidup dan kesejahteraan mereka. Namun demikian karena masih minimnya informasi tentang bank sampah di kalangan mereka, mereka masih berperilaku belum taat dalam membuang sampah pada tempatnya apalagi melakukan 3R. Hal ini terbukti dari temuan di lapangan tempat pelaksanaan PkM yang terdapat sampah plastik lama di beberapa area. Dengan adanya PkM ini diharapkan masyarakat yang menjadi responden bisa setidaknya merubah perilaku secara bertahap agar lebih sadar 3R dan mulai menjadi nasabah atau bahkan mendirikan Bank Sampah. Namun demikian hal ini tentunya tidak mudah, dibutuhkan pendampingan dari para praktisi seperti Dosen STIE GK dan Kepul id agar apa yang masyarakat harapkan bisa terwujud; mengelola sampah dengan baik dan benar dan juga bisa meningkatkan kesejahteraan mereka.
ANALISIS MANAJEMEN OPERASIONAL PERUSAHAAN MULTINASIONAL (Studi Kasus Pada PT. Unilever Indonesia Tbk.) Vinna Pratiwi Agustyn; Rizky Saputra; Dhea Agusty Ningrum
Jurnal Manajemen Ekonomi dan Bisnis Vol 2, No 2 (2023)
Publisher : Sekolah Tinggi Ilmu Ekonomi Graha Kirana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

AbstractAn important management task in a business is operational management. Due to technical advancements and the advent of fresh technologies that have been integrated into corporate procedures, this operations management has developed quickly. Operations management is now being used strategically by numerous businesses to compete with one another. To create new ideas and improvements, operations management is required. Due to the advancement of technology in the industry, it is now necessary for businesses to provide the highest quality goods and services while also taking into account how their operations will affect the environment. AbstrakSalah satu fungsi manajemen perusahaan yang paling penting adalah manajemen operasional. Jenis manajemen ini telah berkembang pesat sebagai akibat dari kemajuan teknologi dan inovasi baru dalam praktik bisnis. Saat ini, banyak bisnis telah melihat manajemen operasi sebagai alat strategis untuk bersaing dengan perusahaan lain. Manajemen operasi diperlukan untuk menghasilkan perubahan dan inovasi baru. Karena industri yang berkembang seiring dengan zaman, perusahaan harus memproduksi barang atau jasa dengan kualitas terbaik sambil memperhatikan dampak lingkungan dari semua tindakan mereka.