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Armansyah M. Sarusu
Universitas Ma'soem
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Other

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Pengaruh Pengendalian Internal dan Kompensasi terhadap Fraud di PT Mega Finance Tanjungsari Doni Reynaldi; Badriyatul Huda; Armansyah M. Sarusu
Jurnal Dimamu Vol. 1 No. 3 (2022)
Publisher : Ma'soem University

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Abstract

Based on the results of interviews with the Admin Head and Sales Coordinator, the lack of compensation and internal control is the cause of fraud, this is evidenced by data for the last 5 years the number of customers and the number of employees at PT Mega Finance Tanjungsari which has fluctuated. This study was conducted to determine how the influence of internal control on fraud, the influence, the effect of compensation on fraud and the influence of internal control and compensation simultaneously on fraud. The object of research that is the target of research is employees at PT Mega Finance Tanjungsari with associative quantitative research, while the data needed is data taken directly to the field or called primary data. In the sampling, 21 employees at PT Mega Finance Tanjungsari were taken in 2020. The results showed that there was an influence between internal control on fraud with the results of the t test 2.620 < t table 2.093. And there is a significant effect between compensation for fraud with the results of the t-test tcount 4,942 > ttable 2,093. Meanwhile, simultaneously there is a significant influence between internal control and compensation for fraud with the results of the F test where the value of Fcount is 14.7 > Ftable 3.52.
Rancang Bangun Sistem Informasi Administrasi Publik Berbasis Website di Desa Panyadap Armansyah M. Sarusu; Miki Wijana; Fanny Mochammad Abdul Rhozak
Jurnal Dimamu Vol. 2 No. 1 (2022)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v2i1.670

Abstract

Panyadap Village which are Village Government Agencies whose duties are to collect population data, Make Family Cards, Birth Certificates, Death Certificates, Certificates Moving, Business Certificate and others. The public administration system in the Panyadap village administration is still manual or semi-computerized, not yet making full use of Information Technology. So that the process of public service becomes difficult and slow. With the creation of a Website-Based Public Administration Information System Design, it can make it easier for staff or officers to do their work. Make it easier for members of the public to know and be more thorough about the requirements when submitting correspondence so that services become more effective and efficient.
Pengaruh Service Quality dan Customer Value terhadap Kepuasan Nasabah Produk Tabungan Pendidikan di Bank Syariah Indonesia KCP Suropaticore Intan Siti Holipah; Ida Rapida; Armansyah M. Sarusu
Jurnal Dimamu Vol. 2 No. 3 (2023)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v2i3.808

Abstract

This research is motivated by the fluctuating number of customer data for education savings products. Based on the results of observations and interviews, research shows that the cause of the fluctuation in the number of customer data for education savings products is influenced by Service Quality and Customer Value at Bank Syariah Indonesia Suropaticore Sub-Branch Office. This study aims to determine how the influence of Service Quality and Customer Value on Customer Satisfaction of Education Savings Products at Bank Syariah Indonesia Suropaticore Sub-Branch Office. Either partially or simultaneously. The object of this research is the customer of educational savings products at Bank Syariah Indonesia Suropaticore Sub-Branch Office. The type of this research is quantitative with associative approach. This type of data uses primary data and uses data collection techniques through questionnaires and complementary data through observation, interviews, documentation, literature studies and questionnaires. The sampling technique in this study used non-probability sampling, amounting to 75 people. The results of this study indicate that there is an effect of Service Quality on Customer Satisfaction of Education Savings Products where tcount > ttable value (10.576>1,66629). Customer Value where tcount > ttable value (4.799>1,66629). has a significant effect on Customer Satisfaction of Education Savings Products where tcount > ttable value. Simultaneously Service Quality and Customer Value have a significant effect on Customer Satisfaction of Education Savings Products where F count = 56.063 > F table = 2,73.
Co-Authors Badriyatul Huda Doni Reynaldi Fanny Mochammad Abdul Rhozak Ida Rapida Intan Siti Holipah Miki Wijana