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Inovasi Layanan Call Center 119 Kesehatan Di Indonesia: Problem Kesiapan Aparat Taufiqurokhman; Mam’un Murod; Evi Satispi; Andriansyah Andriansyah; Lira Agusinta
Matra Pembaruan: Jurnal Inovasi Kebijakan Vol 6 No 2 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/mp.6.2.2022.95-105

Abstract

This study aims to describe and analyze health service innovations at the Ministry of Health of the Republic of Indonesia in the readiness of the apparatus to serve patients affected by the covid 19 virus. Call center 119 health services are medical emergency services that provide ambulance facilities and the need for a referral hospital for inpatients affected by COVID-19. This study uses the New Public Management (NPM) theory developed by Osborne and Gaebler (1992), which is an improvement from the Old Public Administration marked by the emergence of the concept of managerialism and the need for a new model in public service administration. The benefits of the research are expected to provide constructive input to the Ministry of Health of the Republic of Indonesia, which has made breakthroughs in health services. So that health services are of higher quality by applying the principles of excellent and fast service. The 119 call center service places trained and profesional operators, nurses, and doctors. The research methodology uses qualitative-descriptive, interactive models, creating interactive, deductive situations to obtain accurate data. Primary data sources were taken directly in the field based on interviews with the head of the human resource education center at the Indonesian Ministry of Health, the head of the Covid-19 task force at the athlete’s house, operators, nurses, doctors assigned by the DKI Jakarta Regional Government Health Office. The results show that the call center 119 public health service is a breakthrough in public health services, integrated emergency services, and the speed of medical service actions that can increase the degree and acceptability of health for the community. This public health service is integrated between inpatient home athletes and inpatient hospitals for COVID-19 patients by involving operator officers, nurses, trained and profesional doctors with the assistance of the Indonesian National Army (TNI) and the Indonesian National Police.
Pelatihan perencanaan keuangan keluarga dan investasi sesuai prinsip syariah Dida Nurhaida; Aji Kusuma Wijaya; Taufiqurokhman; Andriansyah; Qoriatul Qolbiyyah
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 6 No 1 (2023): Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v6i1.19328

Abstract

Peran ibu rumah tangga dalam mengelola keuangan keluarga sangatlah penting. Kesalahan dalam pengelolaan keuangan keluarga bisa berakibat fatal, yaitu tidak tercapainya tujuan keuangan. Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk memberikan edukasi mengenai cara membuat perencanaan keuangan keluarga dan investasi yang sesuai dengan prinsip syariah. Pelatihan diberikan kepada anggota komunitas Al-Amin yang berlokasi di Kelurahan Bakti Jaya, Kecamatan Setu, Tangerang Selatan. Metode pelaksanaan dalam kegiatan ini adalah  Community-Based Participatory Research (CBPR), yang dilakukan secara kolaboratif antara pihak komunitas, dosen, dan mahasiswa. Materi pelatihan yang diberikan meliputi: 1) penjelasan mengenai prinsip perencanaan keuangan keluarga menurut Islam; 2) cara menyusun anggaran keluarga sesuai skala prioritas berdasarkan Maqasid Syariah, dan 3) cara membuat perencanaan  keuangan keluarga dan memilih instrumen investasi syariah. Dari hasil evaluasi sebelum dan sesudah pelatihan, menunjukkan bahwa materi yang diberikan mampu meningkatkan literasi keuangan syariah. Sedangkan hasil evaluasi umpan balik dari peserta menyatakan bahwa  pelatihan ini sangat bermanfaat dan dapat diimplementasikan dalam perencanaan keuangan keluarga muslim.