Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal Jurnal Office
Hartati Malkab
Universitas Muhammadiyah Makassar
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Director's Strategy in Improving the Quality of Drinking Water Services at Perumda Tirta Sinjai Bersatu Hartati Malkab; Salman Salman; Syahril Syahril; Nurbaya Nurbaya
Jurnal Office Volume 7, Number 2, July-December 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v7i2.24670

Abstract

The need for clean water is increasing over time, but the supply of natural resources in the form of clean and healthy drinking water is starting to decrease in several districts. Clean and healthy water is needed to support all community activities every day because water plays an important role for family needs, irrigation, recreation, and industry. This study aims to find out how the director's strategy in improving the quality of drinking water services at Perumda Tirta Sinjai Bersatu is related to problems, complaints and public complaints. This research includes qualitative research. Data collection techniques used are observation, interviews and documentation. The informants in this study are: Director of Perumda Tirta Sinjai Bersatu, Head of service and billing, Head of subscription relations, Head of Division. Production, Head of Distribution Subdivision and Community as customers of clean water at Perumda Tirta Sinjai Bersatu The data analysis techniques used are data collection, decision making or verification. The results of this study reveal that the Director's strategy in Improving the Quality of Drinking Water Services at Perumda Tirta Sinjai Bersatu is the quality of drinking water services in the form of Direct Evidence, Reliability, responsiveness, assurance, empathy.
Co-Authors Nurbaya Nurbaya Salman Salman Syahril Syahril