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All Journal SKILLS: Jurnal Riset dan Studi Manajemen Pendidikan Islam
Hanim Afifudin
UIN Sayyid Ali Rahmatullah Tulungagung
Religion Education Other

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KEBUTUHAN DAN HARAPAN PELANGGAN DI LEMBAGA PENDIDIKAN ISLAM Hanim Afifudin; Prim Masrokan Mutohar
SKILLS : Jurnal Riset dan Studi Manajemen Pendidikan Islam Vol.1, No.2 (Desember 2022)
Publisher : Program Studi Manajemen Pendidikan Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (381.972 KB) | DOI: 10.47498/skills.v1i2.1255

Abstract

Abstract This journal aims to describe the needs and expectations of customers in Islamic educational institutions. This journal uses a literature analysis method that is used to find out the description, which involves actual and factual references. The focus of this journal is the definition of customer needs and expectations in Islamic educational institutions, efforts to realize customer satisfaction in Islamic educational institutions, and follow-up on satisfaction in Islamic educational institutions. It is hoped that by understanding this journal, readers will be able to understand the management of customer needs and expectations in Islamic educational institutions and apply them in various educational activities.
Co-Authors Prim Masrokan Mutohar