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All Journal Prosiding Seminar Nasional Pendidikan, Bahasa, Sastra, Seni, dan Budaya
Natasya Herlianti
Universitas Negeri Padang
Arts Humanities Education Languange, Linguistic, Communication & Media

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Reformasi Administrasi Pelayanan Berbasis Online pada Dinas Penduduk dan Pencatatan Sipil Kota Padang Satrio Hadi Sutanto; Fina Jantika Putri; Natasya Herlianti; Rona Jauza; Wulan Guritna; Syamsir Syamsir
PROSIDING SEMINAR NASIONAL PENDIDIKAN, BAHASA, SASTRA, SENI, DAN BUDAYA Vol. 1 No. 2 (2022): November : PROSIDING SEMINAR NASIONAL PENDIDIKAN, BAHASA, SASTRA, SENI, DAN BUD
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (106.039 KB) | DOI: 10.55606/mateandrau.v1i2.142

Abstract

Public service can be said as a mirror of the relationship between the government and its citizens. Public services are also a medium for channeling the government's attention to the demands and needs of its people, especially at the present time where we are entering the era of society 5.0 which is defined as a period of intense human competition because various sectors of life coexist with the use of communication technology. The implementation of E-government has also been widely implemented in several government agencies in Indonesia, including the Population and Civil Registration Office of the City of Padang, West Sumatra, with the use of an online-based service system to improve service quality and quality. This is in accordance with the statement by the Head of the Padang City Disdukcapil Edi Hasymi who said that "this online service follows up on an appeal from the Ministry of Home Affairs for Disdukcapil in each district/city to implement online adminduk services to make it easier for people to carry out adminduk services"
Co-Authors Fina Jantika Putri Rona Jauza Satrio Hadi Sutanto Syamsir Syamsir Wulan Guritna