Article Per Year (5 Year)
p-Index From 2019 - 2024
1.084
P-Index
This Author published in this journals
All Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Prihatin Lumbanraja
Faculty of Economic and Business Universitas Sumatera Utara
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

Published : 7 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 7 Documents
Search

 1 
THE INFLUENCE OF CONFLICT AND OCCUPATIONAL HEALTH AND SAFETY ON WORK PRODUCTIVITY THROUGH MOTIVATION AT PT. KARYA MUDA NASIONAL IN MANDAILING NATAL Indah Annisa; Prihatin Lumbanraja; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.757

Abstract

This study aims to analyze the low productivity of employees over the past 3 years, improper work equipment, absence of medical checks before carrying out work, incomplete attributes for working in the field and absence of old age insurance for employees. The type of research used in this research is associative research. The population in this study were PT Karya Muda Nasional employees with 80 respondents as the sample. Data collection methods used are using questionnaires, interviews and documentation studies. The data analysis method uses Structural Equation Modeling in Partial Least Square. The results of this study found that conflict has a negative and insignificant effect on employee productivity,
THE EFFECT OF WORK ENVIRONMENT AND COMPETENCE ON EMPLOYEE PERFORMANCE THROUGH SATISFACTION WORK IN RESEARCH AND INNOVATION BODY MEDAN CITY REGION Andre Masago Manik; Prihatin Lumbanraja; Parapat Gultom
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 3 (2023): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i3.952

Abstract

Human resources are individuals who work as a driving force for an organization, both institutions and companies and function as an asset that must improve and develop their abilities so that they can provide good performance to realize the vision and mission that has been set. Matters regarding performance are very important, because performance is one of the most important measures of organizational quality. One of the factors that affect employee performance is the work environment and competence. In addition, job satisfaction is also an important aspect that affects employee performance. The purpose of this research is to analyze the effect of work environment and competency on employee performance through job satisfaction. This research was conducted at the Regional Research and Innovation Agency (Brida) Medan City with a sample of 43 respondents who are permanent employees at the Regional Research and Innovation Agency (Brida) Medan City. The data were analyzed using descriptive analysis and SEM (Structural Equation Model) analysis. The results showed that directly the environment had a positive and significant effect on job satisfaction, content had a positive and significant effect on job satisfaction, the work environment had a positive and significant effect on employee performance, content had a positive and significant effect on employee performance , and job satisfaction had a positive and significant effect on employee performance. indirectly,
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP STYLE AND COMPENSATION ON EMPLOYEE PERFORMANCE DIMEDIATION OF WORK SATISFACTION AT PT. TOR GANDA Venna Natala Lingga; Prihatin Lumbanraja; Meilita Tryana Sembiring
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology Vol. 2 No. 7 (2023): JUNE
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i7.168

Abstract

This study aims to identify the influence of transformational leadership style and compensation on employee performance mediated by job satisfaction at PT. TOR GANDA. The number of samples in this study were 92 respondents who were determined using simple random sampling. The type of data used is associative research. Research connects causation or causation. which analyzes the independent variables, mediating variables and dependent variables that are affected. Data analysis used a simple linear regression equation with the SPSS 2023 tool. The results showed that Transformational Leadership had an effect on Job Satisfaction at PT. TOR GANDA, Compensation affects Job Satisfaction at PT. TOR GANDA, Transformational Leadership influences Employee Performance at PT. TOR GANDA, Compensation affects Employee Performance at PT. TOR GANDA, Job Satisfaction affects Employee Performance at PT. TOR GANDA, Transformational Leadership influences Employee Performance through Job Satisfaction at PT. TOR GANDA and Compensation affect Employee Performance through Job Satisfaction at PT. TOR GANDA.
THE INFLUENCE OF WORKLOAD AND ADAPTATION ABILITY ON EMPLOYEE PERFORMANCE THROUGH SATISFACTION WORK AT PT. BANK OF SUMUT REGIONAL 1 MEDAN Dwi Nurul Aisyah; Prihatin Lumbanraja; Parapat Gultom
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 4 (2023): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i4.956

Abstract

This study aims to analyze how workload, adaptability and job satisfaction can affect employee performance. The type of research used in this research is quantitative research. The population in this study were employees of PT Bank Sumut Regional 1 Medan with samples taken in this study were 170 respondents. The data used are primary data and secondary data obtained through a list of statements and documentation studies. The data analysis technique uses structural equation modeling (SEM) with the Smart PLS version 3.0 analysis tool. The results of the research directly show that workload has a positive and significant effect on employee performance, adaptability has a positive and significant effect on employee performance, workload has a negative and insignificant effect on job satisfaction, adaptability has a positive and significant effect on job satisfaction, and job satisfaction has a positive and significant effect on employee performance. Then the test is carried out indirectly resulting that the workload has a negative and insignificant effect on employee performance through job satisfaction and adaptability has a positive and significant effect on employee performance through job satisfaction.
EMPLOYEE PERFORMANCE IMPROVEMENT STRATEGY IN EFFORTS TO IMPROVE CUSTOMER RELATIONS USING HIERARCHY PROCESS ANALYSIS AND CUSTOMER RELATIONSHIP MANAGEMENT METHODS AT PT.MASAJI KARGOSENTRA TAMA BELAWAN Muhammad Sadani; Prihatin Lumbanraja; Meilita Tryana Sembiring
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 5 (2023): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i5.1011

Abstract

Based on the analysis and discussion of research regarding complaint handling at PT. Masaji Kargosentra Tama, it can be concluded as follows. Employee performance appraisal at PT Masaji Kargosentra Tama is carried out using a comprehensive approach. This performance appraisal process involves various KPI parameters related to customer service. For each KPI parameter, employees are given an assessment based on a predetermined scale or scoring system. This rating scale allows management to measure the quality of employee performance in aspects relevant to their duties and responsibilities. This assessment can be carried out periodically, for example every month or every year, using available data and information. During the assessment process, the management of PT Masaji Kargosentra Tama evaluates employee performance by considering each KPI parameter separately or as a whole. This performance appraisal can involve various methods, such as direct observation, data collection, interviews, or feedback from customers and colleagues. After getting the assessment results. Based on the results of the analysis using AHP, the division that has the highest assessment score is 3.15, followed by Operations with a score of 2.84, followed by Finance with a score of 2.01. So it is found that the commercial division is the focus in service to customers. With a strong focus on customer service, companies can direct efforts and resources to improve service quality, respond effectively to customer needs, and build good relationships with customers. Priority given to customer service will help companies to increase customer satisfaction, maintain customer loyalty, and achieve competitive advantage in a highly competitive industry. The proposed strategy that can be carried out by PT Masaji Kargosentra Tama is to create a customer membership system. The goal is for customers to get special services such as offering special prices, thereby increasing customer satisfaction. And for companies to find out detailed customer information so as to increase the possibility of carrying out customer programs as the implementation of a more personal customer relationship management (CRM) strategy.
THE IMPACT OF BRAND TRUST AND PERCEIVED QUALITY ON BRAND LOYALTY IN MEDIATION CUSTOMER SATISFACTION: A CASE STUDY OF KOPI KENANGAN CONSUMERS IN MEDAN CITY Friti Sinta; Prihatin Lumbanraja; Beby Karina F. Sembiring
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 5 (2023): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i5.1043

Abstract

In this study, we examined the influence of brand trust and perceived quality on brand loyalty through customer satisfaction at Kopi Kenangan Sun Plaza in Medan City. The increasing consumption of coffee in Indonesia has led to the development of coffee shop businesses in various cities across the country, including Medan. While this growth presents an opportunity for entrepreneurs to build and promote their brands to attract customers, it also creates intense competition among businesses, especially in major cities like Medan. The aim of this research is to find solutions to address the challenges faced by Kopi Kenangan, including low brand trust, perceived product quality, customer satisfaction, and low repeat purchase intention towards Kopi Kenangan products. The study focuses on enhancing brand trust, improving perceived product quality, and increasing customer satisfaction to build customer loyalty towards Kopi Kenangan. Data were collected from 96 customer samples through a questionnaire using probability sampling and analyzed using a structural equation model. The research findings indicate that brand trust has a significant negative influence on customer satisfaction and brand loyalty, while perceived quality has a significant positive influence on customer satisfaction and brand loyalty. Additionally, customer satisfaction also has a significant positive influence on brand loyalty. Furthermore, brand trust and perceived quality together have a positive and significant influence on brand loyalty. Moreover, brand trust has a significant negative influence on brand loyalty through customer satisfaction, while perceived quality has a significant positive influence on brand loyalty through customer satisfaction.
EVALUATION OF TALENT MANAGEMENT AT PT. PERTAMINA GAS NIAGA MEDAN, NORTH SUMATERA Astrid Herera Magdalena Sipayung; Prihatin Lumbanraja; Nazaruddin
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 5 (2023): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i5.1051

Abstract

The conclusions that can be obtained based on the research studies that have been carried out are as follows: The talent management process that has been carried out has been carried out by human resource management in recruitment and selection, as well as the performance management process. Employees are grouped into a talent pool based on the leadership, fundamental and technical competencies possessed by each employee. The factor in talent management that causes decreased productivity is in the formation of competencies needed by new employees in the regeneration process. Several actions have been taken by management but need some improvement, especially in terms of recruitment and selection, performance management, orientation process, and education and training. The follow-up plans that can be carried out to overcome these problems are: Organizational preparation of talent management, from the appointment of coaches, appraisers, superiors, and the mechanism, Talent management processes that can be accessed by each employee so that assessments, strengths and weaknesses can be evaluated. This will form a self-assessment of employees, Since training needs differ between employees, the training system needs to be carried out in a participatory manner, meaning that employees register according to their training needs. This will also lead to cost efficiency in training.
Co-Authors Andre Masago Manik Astrid Herera Magdalena Sipayung Beby Karina F. Sembiring Dwi Nurul Aisyah Friti Sinta Indah Annisa Meilita Tryana Sembiring Muhammad Sadani Nazaruddin Parapat Gultom Venna Natala Lingga Yeni Absah