Articles
<![CDATA[Pengaruh Loyalitas Kerja dan Motivasi Kerja terhadap Kinerja Karyawan PT TIKI Palembang ]]>
<![CDATA[Kemas Zulfikri]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 4 (2022): Jurnal Pendidikan dan Konseling ]]>
Publisher : <![CDATA[Universitas Pahlawan Tuanku Tambusai ]]>
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DOI: 10.31004/jpdk.v4i4.6224
<![CDATA[Tujuan penelitian ini adalah untuk mengkaji mengenai loyalitas kerja dan motivasi kerja terhadap kinerja Karyawan pada PT.Tiki Palembang. Faktor terpenting adalah loyalitas kerja, dan metode yang digunakan dalam penelitian ini adalah deskriptif kuantitatif dengan regresi berganda jumlah 40 responden. Hasil penelitian ini menunjukkan bahwa baik dilakukan secara persial maupun simultan, . Berdasarkan pengujian hipotesis menggunakan uji T bahwa loyalitas tidak berpengaruh terhadap Kinerja karyawan sedangkan Motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil penelitian secara simultan dengan menggunakan uji F menunjukkan bahwa semua variable bebas berpengaruh secara signifikan terhadap kinerja karyawan]]>
<![CDATA[Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Pada Kantor Kecamatan Tanah Abang Kabupaten Pali ]]>
<![CDATA[Arsinta Pebriyanti]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 4 (2022): Jurnal Pendidikan dan Konseling ]]>
Publisher : <![CDATA[Universitas Pahlawan Tuanku Tambusai ]]>
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DOI: 10.31004/jpdk.v4i4.6305
<![CDATA[Tujuan dari penelitian ini adalah untuk mengkaji mengenai dampak beban kerja dan lingkungan kerja terhadap produktivitas pada kantor kecamatan Tanah Abang, Kabupaten Penukal Abab Lematang Ilir. Faktor terpenting adalah beban kerja, dan metode yang digunakan dalam penelitian ini adalah deskriptif kuantitatif dengan regresi berganda jumlah 40 responden. Hasil penelitian menunjukkan bahwa baik dilakukan secara persial maupun simultan, Variabel Beban Kerja berpengaruh pada produktivitas kerja pegawai karena kemampuan pegawai dalam memanfaatkan jam kerja kurang efektif sehingga berpengaruh pada produktivitas kerja pegawai serta Lingkungan Kerja juga memiliki Pengaruh tertentu yang menunjukkan Pengaruh Beban Kerja Dominan dengan Produktivitas Kerja Pegawai.]]>
<![CDATA[Analisis kinerja BLUD pada puskesmas Nagaswidak dengan metode balanced scorecard ]]>
<![CDATA[Selly Zima Anggraini]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 4 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan ]]>
Publisher : <![CDATA[Departement Of Accounting, Indonesian Cooperative Institute, Indonesia ]]>
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DOI: 10.32670/fairvalue.v5i4.2695
<![CDATA[This researcher aims to determine performance analysis using the Balanced Scorecard method as a Performance Assessment Measuring Tool at the Nagaswidak Health Center. Researchers used qualitative research methods. The sample in this study is the Nagaswidak health center. For data collection using observation, documentation and interviews. The analytical technique used is descriptive analysis by describing the data that has been collected. internal business, learning and growth perspective, customer perspective. The results showed that the four perspectives in the balanced scorecard of the Nagaswi Health Center achieved a score of 77.78% which was in the range of 60 <80%. This shows that the performance of the Nagaswidak Health Center as a whole is in the category "good"..]]>
<![CDATA[Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Produktivitas Kerja Pada Kantor Kecamatan Tanah Abang Kabupaten Pali ]]>
<![CDATA[Arsinta Pebriyanti]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 5 (2022): Jurnal Pendidikan dan Konseling ]]>
Publisher : <![CDATA[Universitas Pahlawan Tuanku Tambusai ]]>
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DOI: 10.31004/jpdk.v4i5.6061
<![CDATA[Tujuan dari penelitian ini adalah untuk mengkaji mengenai dampak beban kerja dan lingkungan kerja terhadap produktivitas pada kantor kecamatan Tanah Abang, Kabupaten Penukal Abab Lematang Ilir. Faktor terpenting adalah beban kerja, dan metode yang digunakan dalam penelitian ini adalah deskriptif kuantitatif dengan regresi berganda jumlah 40 responden. Hasil penelitian menunjukkan bahwa baik dilakukan secara persial maupun simultan, Variabel Beban Kerja berpengaruh pada produktivitas kerja pegawai karena kemampuan pegawai dalam memanfaatkan jam kerja kurang efektif sehingga berpengaruh pada produktivitas kerja pegawai serta Lingkungan Kerja juga memiliki Pengaruh tertentu yang menunjukkan Pengaruh Beban Kerja Dominan dengan Produktivitas Kerja Pegawai]]>
<![CDATA[Analisis penerapan Good Governance terhadap pelayanan publik di Kantor Kecamatan Baturaja Barat ]]>
<![CDATA[Anisa Oktavia]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 4 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan ]]>
Publisher : <![CDATA[Departement Of Accounting, Indonesian Cooperative Institute, Indonesia ]]>
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DOI: 10.32670/fairvalue.v5i4.2829
<![CDATA[Good governance is a definition that summarizes the end of the New Order regime and was changed by reform acts; in this era, it is necessary to change the power system that challenges the clean and democratic process. This study aims to determine the implementation of the importance of good governance, public services, and the effect of good governance implementation on public services at the West Baturaja District Office. This research uses a quantitative methodology that uses incidental sampling techniques. Data collection was done through questionnaires, observation, and documentation. The methodology used is descriptive statistical analysis and inferential statistics (product moment correlation test) using the SPSS 25 software application. The results of the descriptive analysis show that the application of good governance and the quality of public services at the West Baturaja District Office are in the good category in terms of indicators. The results of the correlation analysis between the importance of public service moments and the effect of good governance on it is 0.888% which is positive, this shows that the effect is very strong.]]>
<![CDATA[Pengaruh Knowledge Sharing dan Kompetensi Terhadap Kinerja Karyawan di PT. PLN (Persero) Unit Pelaksana Pengendalian Pembangkit Bengkulu ]]>
<![CDATA[M Naufal Arfan]]>;
<![CDATA[Trisninawati Trisninawati]]>
<![CDATA[ Jurnal Ilmiah Universitas Batanghari Jambi Vol 23, No 1 (2023): Februari ]]>
Publisher : <![CDATA[Universitas Batanghari Jambi ]]>
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DOI: 10.33087/jiubj.v23i1.2746
<![CDATA[This study aims to determine the effect of knowledge sharing and competence on employee performance at PT. PLN (Persero) UPDK Bengkulu. PT. PLN (Persero) UPDK Bengkulu is the implementing unit for controlling electricity generation in the Bengkulu region. The data in this study were collected using a questionnaire distributed to employees at PT. PLN (Persero) UPDK Bengkulu. In this study using 3 variables, namely knowledge sharing and competence as independent variables, while employee performance as the dependent variable. This research is expected to be a good evaluation and consideration for companies in improving employee performance. The results of this study found the influence of knowledge sharing and competence on employee performance. The results of this study are used as input for the company to find out how much influence knowledge sharing and competence has on employee performance so that the company can further improve employee performance in the future.]]>
<![CDATA[Analysis of Work Loyalty and Work Motivation during the Covid-19 Pandemic on Employee Performance on Delivery Services in Palembang City ]]>
<![CDATA[Trisninawati Trisninawati]]>;
<![CDATA[Andrian Noviardy]]>;
<![CDATA[Kemas Zulfikri]]>
<![CDATA[ Asia Pacific Journal of Management and Education (APJME) Vol 6, No 1 (2023): Asia Pacific Journal of Management and Education (APJME) ]]>
Publisher : <![CDATA[AIBPM Publisher ]]>
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DOI: 10.32535/apjme.v6i1.2152
<![CDATA[This study aims to determine the performance of employees who are influenced by work loyalty and work motivation at the Delivery Service Service in Palembang City during the Covid-19 Pandemic, totaling 40 respondents. Purposive sampling was used in this research sample and a survey was conducted to collect data through a questionnaire with a Likert scale and using multiple regression analysis with a significance level of 5% analysis of the dataThis study found that work loyalty and work motivation have a positive effect on employee performance with the F value obtained at 6.550 which is greater than F table (3.24), this is also strengthened by the significant level value of 0.004 or the significance obtained is smaller than = 0.05. The results of the t-test of work loyalty show 0.231 > 0.05, which show that work loyalty has no effect on employee performance. The results of the t-test of work motivation show a t-statistic value of 0.004 <0.05, which show motivation partially has a significant influence on employee performance. Thus the multiple regression model can be used to predict employee performance in Delivery Services in Palembang City.]]>
<![CDATA[Analysis of Standard Operational Procedure Submission of Special Ceiling For Sales Division ]]>
<![CDATA[Trisninawati]]>;
<![CDATA[Zaid Amin]]>;
<![CDATA[Heriyanto]]>;
<![CDATA[Darwin]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 4 No. 3 (2023) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems1655
<![CDATA[This study aims to analyze the standard operating procedure (SOP) for filing an exceptional ceiling for the sales division at PT. Semen Baturaja (Persero) Tbk. This study uses a qualitative research design with a case study approach. Data was collected through interviews, document analysis, and observation of the SOP submission process for the sales division at PT. Semen Baturaja (Persero) Tbk. This study's findings are whether the Standard Operational Procedure for Submission of Special Ceilings has been going well or not. Standard operating procedures that are running well are shown in the Special SOP for Ceiling Submission; this can happen because it is in the preparation process so that, in practice, SOPs can be easily understood and also efficiently implemented by distributors. While implementing the main things in the Standard Operating Procedures is good because it has been appropriately implemented in every job, there's just no workflow in the Sales Division. In addition, there are due distributor receivables, so it becomes an obstacle for distributors to apply for a Special Ceiling according to the Standard Operating Procedure (SOP). This research contributes to the literature on SOPs by highlighting the importance of well-defined and effectively implemented SOPs in the context of the sales division of PT. Semen Baturaja (Persero) Tbk. In addition, this study provides insight into the challenges and factors that may influence SOP implementation in this environment. Practical implications for the management of PT. Semen Baturaja (Persero) Tbk and sales division. The findings indicate the need for more detailed and simplified SOPs for special ceiling proposals to improve process efficiency. In addition, this study recommends that companies provide adequate training and support for employees involved in the process. This research is limited to one case study at PT. Semen Baturaja (Persero) Tbk and these findings may not be generalizable to other companies or industries. In addition, this study does not evaluate the impact of implementing improved SOPs on sales division performance. Future research can explore these areas and assess the effectiveness of various strategies to improve the unique ceiling application process in sales divisions in peer companies in Indonesia.]]>
<![CDATA[CUSTOMER SATISFACTION IN GOODS AND PROCUREMENT ASSISTANCE SERVICES GOVERNMENT SECRETARIAT SERVICES REGENCY ]]>
<![CDATA[Reza Wijaya]]>;
<![CDATA[Trisninawati Trisninawati]]>;
<![CDATA[Sulaiman Helmi]]>
<![CDATA[ Jurnal Ekonomi Vol. 12 No. 02 (2023): Jurnal Ekonomi, Perode April - Juni 2023 ]]>
Publisher : <![CDATA[SEAN Institute ]]>
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<![CDATA[This study aims to determine and analyze the level of customer satisfaction and expectations of assistance services for the procurement of goods and services at the Goods and Services Procurement Section of the Regional Secretariat of Ogan Komering Ilir Regency. In this study, researchers used quantitative and qualitative research that focused on analyzing customer satisfaction through 5 (five) dimensions of service quality, namely; Direct Evidence, Reliability, Responsiveness, Assurance and Empathy. The data has been collected by arithmetic mean and servqual gap analysis. Based on the results of the study, that overall customer satisfaction with the services provided by the Goods and Services Procurement Section of the Regional Secretariat of Ogan Komering Ilir Regency with an average value of 4.640 is in very good criteria. And customer expectations for the quality of services provided with an average value of 4.651, which is in very good criteria. Thus the servqual gap results are obtained with an average value of -0.011 which is in the medium criteria. This means that the service staff for the procurement of goods and services at the Goods and Services Procurement Section of the Regional Secretariat of Ogan Komering Ilir Regency is considered to have met the expectations or expectations for the service desired by its customers (satisfactory).]]>
<![CDATA[The Influence of Competence and Non-Work Environment on Loyality Mediated by Job Satisfaction and Employee Engagement ]]>
<![CDATA[Trisninawati Trisninawati]]>;
<![CDATA[Sunda Ariana]]>;
<![CDATA[Sulaiman Helmi]]>
<![CDATA[ Integrated Journal of Business and Economics (IJBE) Vol 7, No 3 (2023): Integrated Journal of Business and Economics ]]>
Publisher : <![CDATA[Fakultas Ekonomi, Universitas Bangka Belitung ]]>
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DOI: 10.33019/ijbe.v7i3.748
<![CDATA[Understanding the intricate interplay between competence, non-work environment, job satisfaction, and employee engagement is imperative for optimizing employee loyalty and informing effective organizational strategies. This study aims to analyze the influence of competence and the environment outside the workplace on employee loyalty by considering the role of mediators in job satisfaction and employee engagement. This research method involves a survey of employees of Semen Baturaja Palembang Limited Liability Company in all regions of Palembang selected by convenience sampling technique. In this study, various interesting findings were obtained that can be understood in view of the various interrelated variables within the company, namely the significant positive effect of competence on job satisfaction, the positive effect of job satisfaction on employee engagement, and the positive influence of employee involvement on loyalty. This finding is also further confirmed by job satisfaction as a mediator of competency and work involvement variables, so companies, if they want employee involvement in the company, must first increase employee job satisfaction, which will then have an impact on employee loyalty itself]]>
