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Community Empowerment Through Financial Management Training and Business Development of The Borobudur Homestay in Candirejo Village, Magelang District Imang Dapit Pamungkas; Dian Indriana Hapsari; Emik Rahayu; Izza Ulumuddin Ahmad Asshofi; Joseph Aldo Irawan; Aji Kusumah Ramdhani Ramdhani; Karis Widyatmoko; Ibnu Utomo Wahyu Mulyono; Nurjanah Nurjanah
SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi dan Aplikasi) Vol. 4 No. 1 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/spekta.v4i1.7735

Abstract

Background: Community-based tourism is increasingly being considered a more sustainable alternative. Tourism Villages can be a step towards realizing sustainable tourism. This is because the tourism village has the opportunity to open up as much participation as possible for the local community. However, this does not mean anything if managers, including accommodation providers, need qualified organizational and financial management skills. Contribution: This activity aims to provide knowledge to homestay managers in Candirejo Village to properly manage business finances based on SAK EMKM (Standar Akuntansi Keuangan Entitas Mikro, Kecil, dan Menengah) Method: The method used by researchers is through training and empowerment of homestay managers Results: The result of this activity is an increased understanding of SAK EMKM in Candirejo Village. After the training, homestay managers have also started implementing SAK EMKM in their financial reports. As a result, the financial position can be monitored, financial leaks can be minimized, and homestay business management can be carried out more effectively and efficiently. Conclusion: The activities that were held went well. This is known from the excellent understanding of SAK EMKM after the training was given
Implementation Of Service Excellence In The First Experience Guest Become Guest Repeater At Hotel Chanti Semarang. Tomi Dapot Tua Simarmata; Izza Ulumuddin Ahmad Asshofi
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 2 No. 2 (2023): August : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v2i2.862

Abstract

Guests who come to Hotel Chanti are expected to have first impression which is good, but the location, parking, location of the lobby makes a bad impression on guests. In addition, the projection to render first experience guest become repeater guest not running optimally. The research objective is to describe the implementation service excellence on first experience guest and describe how to seducefirst experience guest become a guest repeater. The research method used is a qualitative method with a descriptive type. Data collection techniques using observation techniques, interviews, and documentation. The research results consist of the first two things, implementation service excellence on first experience guest including serving with a positive and humble attitude, identifying guest needs, providing for guest needs, providing suggestions and appropriate solutions. Second, how to lure first experience guest become repeater guest including quality service, prioritizing guest wishes, providing the best experience, providing attractive promos, establishing good relations with guests, and providing rewards.
Role Of Receiving Section In Assuring Quality Of Ordered Goods In Tentrem Hotel Semarang During Covid-19 Pandemic Oei Tania Sabella; Izza Ulumuddin Ahmad Asshofi
International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Vol. 1 No. 3 (2023): August : International Journal of Education, Language, Literature, Arts, Cultur
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/ijellacush.v1i3.305

Abstract

This project was made considering the importance of the quality of an item and the importance of the role of the part in charge of carrying out the receiving of the hotel ordered goods. This final project aims to explain the role of the receiving section in ensuring that the quality of hotel orders during the pandemic remains good and according to applicable standards. The research method used is qualitative method and literature study and the data collection method used in this project uses the method of observation, interviews and documentation so that the data obtained is more accurate. The results of this study show the importance of the role of the receiving section in ensuring the quality of hotel ordered goods, especially during the COVID- 19 pandemic, this final project underscores the importance of the role of the receiving section in maintaining the quality of goods. Hotel orders during the waiting time until then received by the user who has ordered the item especially during COVID-19 pandemic through various means such as monitoring, health protocol discipline and receiving staff’s efficiency.