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Development of Digital Transformation Maturity Measurements: a Systematic Literature Review Baihaqy, Ahmad; Subriadi, Apol Pribadi
Journal of Nonformal Education Vol 9, No 1 (2023): February: Community Empowerment and Equivalency Education
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jne.v9i1.41985

Abstract

Digital transformation is a phenomenon that provides the right demand and attitude for organizations in digital optimization. Digital transformation encourages organizations to adapt to technological developments as a strategic step to support organizational sustainability and win market competition. The purpose of this article is presenting a systematic literature review of the development of measuring the maturity of digital transformation. The methodology used in this article is systematic literature review approach with article collection strategy that discuss digital transformation and digital maturity measurement and is sourced from reputable journals indexed by Scopus and or the Web of Science. There are 1385 articles appear when searching for digital transformation, out of 1385 there are 30 articles relevant to the topic of digital transformation and digital maturity measurement with the range of 2018-2022. The findings of this systematic literature review have 6 levels and 4 dimensions in measuring the maturity of digital transformation in the industrial sector (large, medium, small), there are 8 levels and 7 dimensions in measuring the maturity of digital transformation in health sector, there are 6 levels and 6 dimensions in measuring the maturity of digital transformation in the banking sector, and there are 5 levels and 5 dimensions in measuring the maturity of digital transformation in the education sector. This article supplies valuable insights on the topic of measuring the maturity of digital transformation and can be an opportunity for further research such as evaluating, developing empirically testing in different sectors of the economy in different regions.
Analisis Dan Desain Proses Bisnis Penanganan Perkara Hukum Menggunakan Konsep Vertikal Abstraksi Pada Lembaga Pengkajian Dan Konsultan Badan Hukum (LPKBH) Al-Baihaqy Ahmad Baihaqy; Aditya Rachmadi; Nanang Yudi Setyawam
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 10 (2018): Oktober 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.168 KB)

Abstract

LPKBH Al-Baihaqy is one of the legal aid agencies in Indonesia located in Surabaya. From the interview result to LPKBH Al-Baihaqy Director, that client handling activity does not have Standard Operational Procedure (SOP) which become standard in carrying out case handling activity. This causes a problem of 6 out of 10 clients not consulting consultants, but the client directly contacts the lawyer LPKBH Al-Baihaqy. The ineffectiveness of each of the tasks and responsibilities as a whole led to a lot of misunderstandings in communication between clients, lawyers, consultants, and admins. So LPKBH Al-Baihaqy requires business process documentation to overcome these problems.This research aims to analyze and model the current business process (as-is) handling of legal cases on LPKBH Al-Baihaqy. The result of this research is modeling business process using BPMN standard. Modeling is done based on vertical analysis of abstraction, functional decomposition and RACI Chart mapping. The simulation of the business process model is done with all three levels: Process Validation, Time Analysis and Resource Analysis. The resulting modeling will be used as a SOP that can be recommended and agreed upon by all parties LPKBH Al-Baihaqy.