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All Journal Flight Attendant Kedirgantaraan: Jurnal Public Relation, Pelayanan, Pariwisata Jurnal Ilmiah Dan Karya Mahasiswa
Andi Andini Armayanti
Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta
Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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Analisis Fasilitas Pelayanan Penumpang Disabilitas Di Bandar Udara Domine Eduard Osok Sorong Andi Andini Armayanti; Suprapti
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (747.636 KB) | DOI: 10.54066/jikma-itb.v1i2.178

Abstract

Abstract: In providing facilities for the convenience of airport service users, the airport should provide facilities not only for public facilities but facilities that are friendly for passengers with disabilities and also in accordance with existing regulations. This study aims to find out: How are the Disabled Passenger Service Facilities provided by Domine Eduard Osok Sorong Airport. In this study, researchers only limited it to the terminal area of Domine Eduard Osok Sorong Airport, where it is a place for passengers to carry out activities before boarding the plane. This study used qualitative research methods. Data collection techniques used are observation, interviews and documentation. Researchers directly make observations in the field as well as do documentation. For interviews, researchers did it to 3 sources. The data analysis technique used is data collection, data reduction, data presentation, discussion and conclusion. The results of this study indicate that there are still several disabled passenger facilities that are not yet available at Domine Eduard Osok Sorong airport. The facilities provided by the airport are also sufficient for easy access for passengers with disabilities. Disability facilities are very important to support the activities of disabled passengers at the airport.
ANALISIS FASILITAS PELAYANAN PENUMPANG DISABILITAS DI BANDAR UDARA DOMINE EDUARD OSOK SORONG Andi Andini Armayanti; Suprapti
Jurnal Flight Attendant Vol 5 No 01 (2023): Jurnal Flight Attendant Kedirgantaraan
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/attendant-dirgantara.v5i01.903

Abstract

Dalam menyediakan fasilitas untuk kenyaman pengguna jasa bandar udara, sudah seharusnya pihak bandar udara menyediakan fasilitas bukan hanya fasilitas umum namun fasilitas yang ramah bagi penumpang penyandang disabilitas dan juga sesuai dengan peraturan yang ada. Penelitian ini bertujuan untuk mengetahui: Bagaimana Fasilitas Pelayanan Penumpang Disabilitas yang telah disediakan oleh pihak Bandar Udara Domine Eduard Osok Sorong. Pada penelitian ini, peneliti hanya membatasi pada area terminal Bandar Udara Domine Eduard Osok Sorong, dimana menjadi tempat penumpang melakukan aktifitas sebelum naik ke pesawat. Penelitian ini menggunakan metode penelitian kualitatif. Teknik pengumpulan data yang digunakan yaitu observasi, wawancara dan dokumentasi. Peneliti langsung melakukan observasi dilapangan sekaligus melakukan dokumentasi. Untuk wawancara peneliti melakukannya kepada 3 narasumber. Teknik analisi data yang digunakan yaitu pengumpulan data, reduksi data, penyajian data, pembahasan dan kesimpulan. Hasil dalam penelitian ini menunjukan bahwa masih ada beberapa fasilitas penumpang disabilitas yang belum tersedia di bandar udara domine eduard osok sorong. Fasilitas yang telah di sediakan pihak bandar udara sudah cukup juga untuk aksesnya mudah bagi penumpang disabilitas. Fasilitas disabilitas sangat penting untuk mendukung kegiatan para penumpang disabilitas di bandar udara.
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