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All Journal Usada Nusantara: Jurnal Kesehatan Tradisional
Nadya Salsabila
Universitas Pembangunan Nasional Veteran Jakarta
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Evaluasi Kebijakan Pembiayaan Kesehatan Bagi Masyarakat Miskin Pada Program JKN Nadya Salsabila; Prasetio Hadi; Siti Humaira Syarif; Novita Dwi Istanti
Usada Nusantara: Jurnal Kesehatan Tradisional Vol. 1 No. 2 (2023): Juli : USADA NUSANTARA
Publisher : Sekolah Tinggi Agama Buddha Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1184.337 KB) | DOI: 10.47861/usd.v1i2.245

Abstract

The National Health Insurance Program is a government program whose purpose is to offer everyone the certainty of comprehensive health insurance and support the Indonesian people to live healthy, productive and prosperous lives. JKN must be able to provide comprehensive services and provide health financing based on equity to create cross-responsibility support between the population and the region.The method used in the preparation of this article is Literature Review, Based on the results of the study shows that health insurance in the form of Askeskin has succeeded in reaching the poor and National Health Insurance which has proven effective in several cities in Indonesia and social health insurance or Social Health Insurance (JKN) is needed. Because social health insurance provides comprehensive benefits with affordable premiums. provides a positive impact on society, including in East Kalimantan Province. Meanwhile, to observe a positive impact on the subsidized and dues group, the greater effect on the dues group shows the potential for adverse selection effects among the many affluent populations.
The Comparative Analysis of Inpatient Service at Public Hospitals and Private Hospitals in Order to Improve Patient Satisfication : A Literature Review Nadya Salsabila; Khoirunnisa Ghefira Yusrani; Safinah Annajah; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina
Usada Nusantara: Jurnal Kesehatan Tradisional Vol. 1 No. 2 (2023): Juli : USADA NUSANTARA
Publisher : Sekolah Tinggi Agama Buddha Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1542.035 KB) | DOI: 10.47861/usd.v1i2.250

Abstract

Indicators of patient satisfaction in providing quality health services are measured based on the main dimensions of quality, namely reliability, responsiveness, assurance, empathy, and tangible. The five aspects of the quality dimension have not been applied to hospital inpatients, this is shown from data from the Indonesian Ministry of Health in 2018 that 60% of hospitals in Indonesia have not met the needs of efficient services and have not implemented acceptable and affordable service standards. The research method used in this research is a literature review study, by collecting several articles using online search sources through Google Scholar and journal databases, such as PubMed, Elsevier, and DOAJ. The results of the literature review of 8 articles show that private hospitals almost entirely perform better than public hospitals in all five dimensions, namely tangible, reliability, responsiveness, assurance, and empathy. However, the assessment also depends on the public and private hospitals where the researcher conducted the study. These dimensions of service quality are considered very important for healthcare facilities to improve patient satisfaction and provide optimal care in both public and private hospitals.
Co-Authors Kazhima Alma Azzahra Khoirunnisa Ghefira Yusrani Novita Dwi Istanti Prasetio Hadi Rossa Shafira Nur Sabrina Safinah Annajah Siti Humaira Syarif