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All Journal Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat
Taufik Bachrul Ulum Lubis
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Humanities Decision Sciences, Operations Research & Management Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences

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Journal : Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat

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Pelatihan Dasar Entrepreneuship Di Era Digital Kepada Siswa-Siswi SMAK Yos Sudarso Kota Batam Mohamman Thamdzir; Siska Amelia Maldin; Taufik Bachrul Ulum Lubis
JURNAL KEKER WISATA Vol. 1 No. 2 (2023): JULI 2023
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v1i2.142

Abstract

High unemployment and limited job vacancies in Indonesia force us all to become entrepreneurs, but limited knowledge, skills and motivation are the main obstacles. The millennial generation as the future young generation of the Indonesian nation needs to be trained and have their competencies increased so that the technology they consume can be useful and generate income for themselves or others. The purpose of this digital entrepreneurship training is as entrepreneurship education based on technology that is already attached to them, which is one of the important and strategic aspects to increase competitiveness and reduce unemployment which has an impact on Indonesia's economic stability. Entrepreneurship training seeks to create a mental attitude and spirit that is always active or creative, empowered, creative, creative and modest and trying to increase income in its business activities. Entrepreneurship needs to be instilled and developed since he was young, since he was still in school. The emergence of the current problem is the large number of unemployed and the difficulty of getting a job, so the expected results with entrepreneurial knowledge obtained from digital entrepreneurship training will be the capital later to open their own business from a young age. The results were already visible from their enthusiastic attitude in participating in this training and even some of the participants were able to create a business website, register on the market place and dare to promote their products on social media.
Pelatihan Dasar Entrepreneuship Di Era Digital Kepada Siswa-Siswi SMAK Yos Sudarso Kota Batam Mohamman Thamdzir; Siska Amelia Maldin; Taufik Bachrul Ulum Lubis
JURNAL KEKER WISATA Vol. 1 No. 2 (2023): JULI 2023
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v1i2.142

Abstract

High unemployment and limited job vacancies in Indonesia force us all to become entrepreneurs, but limited knowledge, skills and motivation are the main obstacles. The millennial generation as the future young generation of the Indonesian nation needs to be trained and have their competencies increased so that the technology they consume can be useful and generate income for themselves or others. The purpose of this digital entrepreneurship training is as entrepreneurship education based on technology that is already attached to them, which is one of the important and strategic aspects to increase competitiveness and reduce unemployment which has an impact on Indonesia's economic stability. Entrepreneurship training seeks to create a mental attitude and spirit that is always active or creative, empowered, creative, creative and modest and trying to increase income in its business activities. Entrepreneurship needs to be instilled and developed since he was young, since he was still in school. The emergence of the current problem is the large number of unemployed and the difficulty of getting a job, so the expected results with entrepreneurial knowledge obtained from digital entrepreneurship training will be the capital later to open their own business from a young age. The results were already visible from their enthusiastic attitude in participating in this training and even some of the participants were able to create a business website, register on the market place and dare to promote their products on social media.
PELATIHAN HIGIENE DAN SANITASI MAKANAN UNTUK KARYAWAN DI MOMOO JUICE BAR & CAFFE HARBOUR BAY KOTA BATAM Dailami; Moh. Thandzir; Haufi Sukmamedian; Syailendra Reza I. R; Natal Olotua Sipayung; Taufik Bachrul Ulum Lubis
JURNAL KEKER WISATA Vol. 2 No. 1 (2024): JANUARI 2024
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v2i1.225

Abstract

Training on food hygiene and sanitation is essential to ensure the safety and quality of food served to consumers. This training usually covers various aspects, such as personal hygiene practices, sanitizing kitchen equipment, safe food storage, and proper cleaning procedures. Typically, this training will cover topics such as: Personal Safety: Personal hygiene practices, such as proper hand washing, wearing clean work clothes, and handling food with clean hands. Sanitizing Equipment and Work Areas: How to clean and maintain kitchen equipment, including cleaning surfaces and work areas to prevent cross-contamination. Maintaining Food Conditions: How to store, process and prepare food to avoid contamination by bacteria or dangerous substances. Waste Management: Actions to safely dispose of waste and minimize the risk of environmental contamination. Food Safety Standards: Understand applicable food safety regulations and standards and the importance of compliance with these regulations.
PELATIHAN PELAYANAN PRIMA UNTUK KARYAWAN DI MOMOO JUICE BAR & CAFFEE HARBOUR BAY KOTA BATAM Dailami; Syafruddin Rais; Rezki Alhamdi; Tito Pratama; Natal Olotua Sipayung; Taufik Bachrul Ulum Lubis
JURNAL KEKER WISATA Vol. 2 No. 1 (2024): JANUARI 2024
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to explore the factors that influence excellent service in the context of the Caffee industry, with a focus on customer experience at Momoo Juice Bar & Caffeé Harbor Bay, Batam City. The research method used was a combination of a survey of several Caffee guests and in-depth interviews with customer service managers. The research results show that aspects of employee involvement, speed of response to customer requests, and quality of interaction have a significant impact on the level of guest satisfaction. Additionally, the findings highlight the importance of ongoing employee training to maintain high standards of service excellence. The implication of this research is the need for Momoo Juice Bar & Caffeé Harbor Bay, Batam City and perhaps also other cafes in the same industry to focus on developing employee interpersonal skills, using technology to increase response to customer requests, and increasing interdepartmental coordination to ensure a positive experience. seamless guest. This research contributes to the understanding of the importance of excellent service in the hotel industry and provides practical guidance for managers in improving the quality of service provided to guests.
Co-Authors Dailami Haufi Sukmamedian Maldin, Siska Amelia Moh. Thandzir Mohamman Thamdzir Natal Olotua Sipayung Rezki Alhamdi Syafruddin Rais, Syafruddin Syailendra Reza I. R Tito Pratama