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All Journal Jurnal Edukasi Ilmiah Kesehatan
Zusana A. Sasarari
Universitas Cenderawasih
Health Professions Medicine & Pharmacology Neuroscience Nursing Public Health

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The Effect of Stress and Environment on Nursing Performance Glendy Ariando Salomon; Zusana A. Sasarari; Anita Lontaan; Femmy Keintjem; Lorrien Grace Runtu
Jurnal Edukasi Ilmiah Kesehatan Vol. 1 No. 2 (2023): Jurnal Edukasi Ilmiah Kesehatan
Publisher : Edukasi Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61099/junedik.v1i2.16

Abstract

The development of service organizations in the health sector is a top priority for every consumer to get the best service. Every health institution is competing to provide health facilities and infrastructure to serve consumers as well as possible. This study aimed at the influence of stress and environment on nursing performance. The quantitative research method is a method in this study using a causal research design. Results showed variable work stress: 0.013 and work environment: 0.000. It can be concluded that stress and environment affect nurse performance. High work stress and poor work environment can interfere with nurses' concentration and focus in carrying out their duties and the work environment positively affects nurses' performance. Things that can affect either indirectly or directly the performance of employees and organizations in a company are the work environment.
The Effect of Home Care Service Quality on Patient Satisfaction Zusana A. Sasarari; Viyan Septiyana Achmad; Ali Syahid Bayau Naka; Nur Andani
Jurnal Edukasi Ilmiah Kesehatan Vol. 1 No. 2 (2023): Jurnal Edukasi Ilmiah Kesehatan
Publisher : Edukasi Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61099/junedik.v1i2.19

Abstract

The influence of the quality of home care services on patient satisfaction is an important aspect in the world of health services. Home care is a health service provided by medical personnel or other health professionals in the patient's home, usually to patients who need long-term care or patients with health conditions that make it impossible to come to a health facility. The study aims to determine the effect of the quality of home care services on patient satisfaction. Quantitative descriptive research design with analytical survey type using crosssectional survey approach. The results showed the quality-of-service p value 0.001, home care service p value 0.008, patient satisfaction p value 0.000, patient trust variables with significant values 0.000 < 0.005. It can be concluded that patient trust has a very important role in influencing the level of patient satisfaction and is likely to affect the quality of home care services. Psychologically, it will also affect the level of trust in the institution and service products. Home Care is needed by the community as a form of attention and concern for health workers to residents or communities in need
Co-Authors Ali Syahid Bayau Naka Anita Lontaan Femmy Keintjem Glendy Ariando Salomon Lorrien Grace Runtu Nur Andani Viyan Septiyana Achmad