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All Journal LITE: Jurnal Bahasa, Sastra, dan Budaya JiTEKH (Jurnal Ilmiah Teknologi Harapan) The International Conference on Education, Social Sciences and Technology (ICESST) International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities
Dedi Joko Purnomo
Universitas Dian Nuswantoro
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences

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Analysis of Student Motivation in Online Learning for the Tourism and Hospitality Management Information System Course during the Covid-19 Pandemic Dedi Joko Purnomo; Andi Hallang Lewa; Izza Ulumuddin Ahmad Asshofi
LITE: Jurnal Bahasa, Sastra, dan Budaya Vol 17, No 2 (2021): September
Publisher : Fakultas Ilmu Budaya, Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/lite.v17i2.5061

Abstract

Abstract : The global pandemic of the infectious disease COVID-19 has caused concern for all citizens of the world. Not only in the health sector, but also in other sectors, be it trade, economy, security, politics, transportation, and education. The policy of closing schools and colleges had to be taken to prevent the spread of the Coronavirus. Even though at the beginning of the pandemic, some countries are still trying to open schools as usual. However, in the end, due to the increasingly widespread pandemic, measures to close schools and universities had to be taken to save the education sector. The purpose of this study is to analyze students' online learning motivation in the Tourism and Hospitality Management Information System practice course which is usually carried out in a computer laboratory during the global pandemic of the COVID 19 infectious disease. This research will be conducted using a descriptive qualitative research design.. Positive responses from the lecture aspect, the ability of lecturers, facilities, and infrastructure also have a positive effect on student motivation in undergoing online lectures. The level of activity and motivation is high with the average percentage of student attendance in 1 semester reaching 92% and the collection of assignments is 85% . However, the limited financial ability of students so that the ability to buy devices is not sufficient and geographical conditions with minimal internet connections are the main obstacles to online lectures. 
Merancang Sistem Informasi Pariwisata Berbasis Web sebagai Metode Pembelajaran di Kalangan Mahasiswa Perhotelan Udinus Dedi Joko Purnomo
LITE: Jurnal Bahasa, Sastra, dan Budaya Vol 14, No 1 (2018): March
Publisher : Fakultas Ilmu Budaya, Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (220.658 KB) | DOI: 10.33633/lite.v14i1.1980

Abstract

Tourism in Indonesia has grown to become one of the important sectors in increasing the country's foreign exchange earnings. The increase in tourist visit targets proclaimed by the Ministry of Tourism is as many as 20 million tourist visits in 2019 requiring the tourism sector to improve and improve all facilities and infrastructure that can accommodate tourist visits.Tourism information in Indonesia is presented in a web-based data communication model. The web-based communication model with XML format certainly facilitates the complete data transfer. The XML format is more easily adapt to different technologies for each source of data has been collected so that all stakeholders in the tourism industry would easily fit on a system that has been made before, so that will further enhance the advancement of the tourism industry in Indonesia.               The ease of transacting information and data is due to using web service technology where this web service technology is a collaboration between a very good data management system without any problems between internal systems in each user. Web service technology was chosen because of the ease in exchanging information and communication between systems that currently use internet media with good security through data encryption. Information Systems in Indonesia currently use web services so as to provide information, data and transaction services in the tourism industry in Indonesia. So designing tourism web service is one of the learning methods taught to hospitality students of Dian Nuswantoro University Semarang.
The Role Of The Chef De Partie In Support Operations In The Pastry Section Of Hotel Novotel Semarang Prita Filadelfia; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): :The International Conference on Education, Social Sciences and Technology
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.284

Abstract

Prita Filadelfia. C13.2019.00239. 2023. The Role of a Chef de Partie in Supporting Operations in the Pastry Department of Novotel Hotel Semarang. Bachelor of Applied Science in Hospitality Management, Faculty of Cultural Studies, Dian Nuswantoro University.This final project aims to explain the role of a Chef de Partie, especially how the Pastry Department supports the operations. A Chef de Partie has the duty and responsibilities to manage the team. Lack of supervision from a leader makes an operation not run well, so guest complaints can occur. This research used qualitative descriptive methodology for data collection. The data was collected with interviews, observations, and documentation to obtain accurate data regarding the role of a Chef de Partie in the operations of the pastry section. The research results obtained by researchers are that a Chef de Partie has a very important role in leading his team so as to minimize a problem and be able to overcome problems at the internal and external levels, but if the duties and responsibilities are not carried out properly then it can lead to unsatisfactory product results and guest complaints. The role of a Chef de Partie is very influential in the operations of the pastry section in order to improve the image of a hotel and guest satisfaction.
Obstacles And Strategies For Purchasing In Procurement Of Quality Goods At Awann Sewu Boutique Hotel & Suite Semarang Rizky Fitriana Ayuningtyas; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): :The International Conference on Education, Social Sciences and Technology
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.290

Abstract

Rizky Fitriana Ayuningtyas. C13.2019.00251, 2023. Obstacles and Strategies for Purchasing in Procurement of Quality Goods at Awann Sewu Boutique Hotel & Suite Semarang. Hospitality Management Applied Undergraduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University.The Purchasing Section is part of the accounting department which is fully responsible for procuring goods as requested by the department, so that hotel operations run smoothly. This final project aims to describe the obstacles and find out the strategy of the purchasing department in the process of procuring goods at Awann Sewu Boutique Hotel & Suite. The author sees that there are obstacles faced by the purchasing department when the process of procuring goods at the hotel. Barriers are prone to occur both from the initial order until the goods have been sent which can affect hotel operations. besides that, the author also looks at the strategies implemented by the purchasing department to overcome obstacles. This study uses a qualitative descriptive method for the data collection process. The data obtained were collected by interview, observation and documentation techniques so as to obtain accurate data regarding the barriers and strategies of the purchasing department in procuring goods. The results of this study describe the obstacles in the Purchasing department in the process of procuring goods at Awann Sewu Boutique Hotel & Suite, so that the Purchasing department needs to implement a strategy in procuring goods to overcome the occurrence of obstacles.
Efforts Of Front Office Department To Increase Guest Satisfaction At Padma Hotel Semarang Fadia Lutfiana Dahlan; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): :The International Conference on Education, Social Sciences and Technology
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.292

Abstract

Fadia Lutfiana Dahlan C13.2019.00275 Efforts Of Front Office Department To Increase Guest Satisfaction At Padma Hotel Semarang. Hospitality Management Applied Undergreduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University. This final project aims to explain the efforts that have been made by the Front Office Department to increase guest satisfaction. There are two obstacles faced by the Front Office Department staff, namely when guests are waiting for long rooms and the problem of AC that is not cold. Basically, guests who visit a hotel with the aim of staying want a comfortable place. Guests who are satisfied with the services provided by staff are important, in this case, the Front Office department is responsible for and has a major influence on hotel guest satisfaction. This research is a research that uses descriptive qualitative research methods. Data collection techniques were obtained through interviews, observation, and documentation so as to obtain accurate data. The research results obtained show that the services provided by the Front Office Department to guests can be assessed as very good in terms of handling complaints to guests, due to handling complaints to guests is one way to satisfy guests. The efforts made by the Front Office Department in increasing guest satisfaction include three things, namely writing guest complaints in the comment log, conducting staff training and following the workflow according to standard operating procedures. With this, efforts can be made to increase the satisfaction of guests staying at Padma Hotel Semarang.
Model Klasifikasi Data Mining Sebagai Pertimbangan Pemilihan Peminatan Departemen untuk On Job Training (OJT) di Hotel Dedi Joko Purnomo; Izza Ulumuddin Ahmad Asshofi; Cindy Citya Dima; Prima Setia Judha Pranatha
JITEKH Vol 11 No 2 (2023): September 2023
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jitekh.v11i2.774

Abstract

Determining the choice of the department in the implementation of On Job Training (OJT) for students is always based on the needs and requests of the hotel or manually dividing the number of students who will carry out Job Training with the operational department in the hotel. Selection is often not in accordance with the potential of student expertise that has been achieved academically. Student academic data is often only archived, there is no utilization and efficient processing to obtain patterns, or habits that can be found as material for analysis in higher education institutions to improve the quality of students and campuses. To overcome the existing problems, the Udinus hospitality management study program utilizes student academic data to help determine department choices in the implementation of job training. The method used in this study is uses the Data Mining Classification Algorithm, namely Algorithm C4.5. The purpose of this research is to find out that the classification model created using the C4.5 Algorithm decision tree model can assist Study Programs in considering the selection of majors for student Job Training. This research is included in experimental research that uses data from students by carrying out the stages of classification methods such as literature review, data collection, data selection, data processing, and data testing. The result achieved is the application of the decision tree algorithm rule C4.5 by using data on student scores that can be used to assist in determining the selection of majors in the implementation of Job Training. The test results using the decision tree C4.5 algorithm obtained good results with an accuracy of up to 94.44% with a ratio of 80% training data and 20% test data, the ratio of the number of training data can affect the accuracy of values ​​in each experiment.
The Role Of Room Attendants In Increasing The Comfort Quality Of Guest Rooms At Artotel Gajahmada Hotel Semarang Ganjar Hergiandari; Dedi Joko Purnomo
International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Vol. 1 No. 3 (2023): August : International Journal of Education, Language, Literature, Arts, Cultur
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/ijellacush.v1i3.312

Abstract

Ganjar Hergiandari C13.2019.00270. 2023. The Role of Room Attendants Improving the Quality of guest room comfort at the Artotel Gajahmada Semarang Hotel. Hospitality Management Applied Undergraduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University.This final project aims to explain the role of a Room Attendant, especially in the Housekeeping department in supporting operations. A Room Attendant has duties and responsibilities in working on guest rooms, by providing the best quality of room comfort for hotel guests at Artotel Gajahmada Semarang. This research is a research that uses a qualitative approach with a descriptive type. Data collection techniques using qualitative research methods for the data collection process are obtained through interviews, observation, and documentation, to obtain the correct data. The research results obtained show that the comfort of guest rooms is supported by three things, namely tidiness, beauty, and completeness. By implementing these three things, it will make guests feel comfortable and at home while staying at the hotel at Artotel Gajahmada Semarang.
Co-Authors Andi Hallang Lewa Cindy Citya Dima Fadia Lutfiana Dahlan Ganjar Hergiandari Izza Ulumuddin Ahmad Asshofi Prima Setia Judha Pranatha Prita Filadelfia Rizky Fitriana Ayuningtyas