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The Influence of Work Motivation and Work Discipline on Employee Performance at the Wajo Regency Land Office Siardin Andi Djemma; Ahmad Muktamar; Andi Bakti; Nurul Fajri
International Journal of Management Research and Economics Vol. 1 No. 4 (2023): November : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/ijmre-itb.v1i4.860

Abstract

The Wajo Regency Land Office is a government agency that operates in the field of services at the Wajo Regency National Land Agency. In order to carry out the agency's duties and functions well, human resources are needed who are able to work optimally. This research is quantitative research. The aim of this research is to analyze the influence of work motivation and work discipline on employee performance. The data analysis method used is multiple linear regression. All statements are valid, reliable and normal. The findings of this research are as follows: Based on the results of the t test on work motivation, it was obtained that the t count was 3.169 > t table of 2.101 and the significance was 0.004 < 0.05, so Ho was rejected and Ha was accepted, meaning that work motivation partially influences employee performance. The results of the t test on work discipline obtained t count of 2.249 > t table of 2.101 and a significance of 0.033 < 0.05, so Ho was rejected and Ha was accepted, meaning that work discipline partially influences employee performance. From the results of this research, it is known that employee performance at the Wajo Regency Land Office is influenced by work motivation and work discipline. And the advice that the author can give to employees at the Wajo Regency Land Office is to improve employee performance better than before.
Pengaruh Keragaman Produk dan Layanan Toko Terhadap Tingkat Kepuasan Pelanggan pada Toko Alizah Mart Sengkang Siardin Andi Djemma; Andi Bakti; Ahmad Muktamar; Hakidah Hakidah
Indonesian Journal of Innovation Multidisipliner Research Vol. 1 No. 3 (2023)
Publisher : Indonesian Journal of Innovation Multidisipliner Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/ijim.v1i3.18

Abstract

The focus of the research is to find out whether the variety of store products and services can influence customer satisfaction both directly and indirectly so that it can provide added value and provide information needs in improving the quality of everything offered by the Alizah Mart Sengkang Store. The population of this research is all customers who carry out purchasing activities at the Alizah Mart Sengkang Store. The total sample was 64 people. The sampling technique uses the Slovin formula. Data collection techniques use questionnaires and direct interviews. Data collection methods used descriptive analysis and multiple linear regression. The research results show that the constant coefficient value is 1.849, while the value of the product diversity regression coefficient is 0.323 and the store service regression coefficient is 0.587, so the multiple linear regression equation is Y = 1.849 + 0.323X1 + 0.587X2. The results of the partial hypothesis test show that t calculated from product diversity is 2.263 > t table 1.999, which means product diversity influences customer satisfaction, and t calculated from store service is 5.120 > t table 1.999, which means store service influences customer satisfaction. The results of the coefficient of determination were 50.1% and the product diversity correlation coefficient was 0.535, which means a moderate level of close relationship, while the store service correlation coefficient was 0.677, which means a strong level of close relationship.