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All Journal Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
Nurlaela Eva Puji Lestari, Nurlaela Eva Puji
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Hubungan Antara Motivasi Kerja terhadap Produktivitas Kerja Karyawan Pada BPJS Ketenagakerjaan Kota Depok Lestari, Nurlaela Eva puji
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 17, No 1 (2019): MARET 2019
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.78 KB) | DOI: 10.31294/jp.v17i1.5232

Abstract

Sumber daya manusia dalam suatu perusahaan merupakan faktor utama agar perusahaan dapat tetap unggul. Mengelola karyawan tidak hanya dengan memberikan deskripsi pekerjaan yang diberikan kepada mereka, tetapi perlu adanya hubungan yang positif antara perusahaan dengan karyawan untuk mencapai tujuan bersama. Motivasi merupakan salah satu cara agar karyawan dapat produktif dan berenergi dalam menyelesaikan pekerjaan. Pada dasarnya pemberian motivasi adalah hak para karyawan dan merupakan kewajiban bagi pihak perusahaan untuk mendukung karyawan agar para karyawan dapat lebih meningkatkan volume dan mutu pekerjaan yang menjadi tanggung jawab. Produktivitas merupakan hal yang penting bagi suatu organisasi perusahaan baik itu yang bergerak di bidang produksi barang maupun jasa. Secara umum produktivitas adalah perbandingan antara output (hasil) dengan input (masukan). Sampel yang digunakan untuk pengumpulan data dalam penelitina ini berjumlah 34 karyawan pada BPJS Ketenagakerjaan Kota Depok. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis hubungan antara Motivasi Kerja (X) Terhadap Produktivitas Kerja Karyawan (Y) pada BPJS Ketenagakerjaan Kota Depok”. Berdasarkan analisis dan pengolahan data berdasarkan perhitungan koefisien korelasi dapat diketahui bahwa motivasi kerja memiliki hubungan yang kuat yaitu sebesar 0.795 dan menurut hasil perhitungan koefisien determinasi dapat diketahui cukup besar yaitu 63.2 %, jadi hubungan antara motivasi kerja (X) dan Produktivitas Kerja karyawan (Y) dapat disimpulkan memiliki hubungan yang kuat.
Implementasi Gaya Kepemimpinan dan Beban Kerja terhadap Produktivitas Kerja Karyawan (Studi Kasus PT. Astra Otoparts Tbk. Cibinong) Lestari, Nurlaela Eva Puji
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 20, No 2 (2022): September 2022
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v20i2.13419

Abstract

Abstrak - Yang melatarbelakangi penelitian ini terakit dengan gaya kepemimpinan,  beban kerja serta produktivitas  yang ada di Perusahaan. Penelitian ini bertujuan untuk menganalisis variabel X1 (Gaya Kepemimpinan), X2 (Beban Kerja) dan variabel Y (Produktivitas Kerja). Populasi dalam penelitian  adalah karyawan Divisi WINTEQ, PT Astra Otoparts Tbk, yang beralamat di Jl. Raya Bogor Km 47, Cibinong, Bogor. Sampel yang diambil pada penelitian ini yaitu berjumlah 72 karyawan dengan simpel random sampling. Dalam penelitian ini, menggunakan metode penelitian yaitu metode analisis regresi linier berganda (multiple). Kesimpulan yang didapat dari penelitian ini, bahwa Gaya Kepemimpinan, beban kerja mempunyai pengaruh terhadap produktivitas kerja karyawan. Variabel lain yang tidak diteliti dalam penelitian ini seperti lingkungan kerja, disiplin kerja, motivasi dan lain sebagainya. Hal ini menandakan bahwa perusahaan harus fokus pada gaya kepemimpinan, beban kerja agar produktivitas kerja karyawan tetap bisa meningkat.Kata Kunci: Gaya Kepemimpinan, Beban Kerja, Produktivitas Kerja
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Di Waroeng Steak And Shake Cabang Margonda Depok Lestari, Nurlaela Eva Puji
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 18, No 2 (2020): September 2020
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v18i2.8321

Abstract

Service is one of the important factors in carrying out the company's operational activities. Preparing customer service well is the same as making a company succeed in its business. Conversely, ignoring customer service is just making a failure for a company. This study used a quantitative research method using the SPSS version 21 application. The population taken was the number of visitors at Waroeng Steak and Shake margonda as many as 135 visitors. Determination of the number of samples using Slovin formula with an error rate of 5% found the number of respondents was 100 respondents. The sampling method uses non probability sampling with incidental sampling techniques. The instrument of this study uses a questionnaire with the number of questions as many as 30 questions and analysis used, namely the correlation test, determination test and regression test. The results of the study show that there is a very strong influence between the quality of service on customer satisfaction with the correlation test results of 0.801. The results showed that service quality was 64.2% of customer satisfaction, the remaining 35.8% was influenced by other factors and the regression equation Y = 13.423 + 0.779X with constants a 13.423 and constant b 0.779 means that there is a positive unidirectional relationship between service quality and customer satisfaction at Waroeng Steak and shake Margonda.
Hubungan Stres Kerja terhadap Kinerja Karyawan pada PT Tunas Mobilindo Parama Jakarta Selatan Agustina, Teni; Lestari, Nurlaela Eva Puji; Rismayanti, Shella
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 17, No 2 (2019): September 2019
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (220.155 KB) | DOI: 10.31294/jp.v17i2.6210

Abstract

Human resource management is very important for companies in managing, managing and utilizing employees so that they can function productively for the achievement of company goals. Efforts to improve employee performance, including paying attention to work stress. Stress is also very influential impact on the company because it involves the performance of employees in carrying out their duties and responsibilities within the company organization. This study aims to determine the effect of work stress on employee performance in the Mechanical Engineering section of PT Tunas Mobilindo Parama. Data analysis uses Validation test, Reabilitation test, correlation coefficient test, determination test and regression equation test. This study used a saturated sample of 30 respondents from the Mechanical Engineering section at PT Tunas Mobilindo Parama. The research method in this study uses multiple linear regression method with the data processed is work stress (X) on employee performance (Y). While for the calculation of the correlation coefficient test shows that the influence of work stress has a strong or high effect on employee performance that is equal to 0.855 and for the calculation of the test of determination gets 74.2% results, which means that work stress (X) has a big effect or has a strong relationship on employee performance ( Y) with the remaining other factors equal to 25.8%. Key Words: Work Stress, Employee Performance
Implikasi Budaya Organisasi Terhadap Disiplin Kerja Karyawan Pada PT Kereta Api Indonesia (Persero) Daerah Operasi 1 Jakarta Lestari, Nurlaela Eva Puji
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 20, No 1 (2022): Maret 2022
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v20i1.11679

Abstract

 Abstract-Organizational Culture has an important role in efforts to achieve organizational goals and for organization have employee high discipline that is very desired by organization. This research uses quantitative descriptive with questionnaires research instrument with 35 respondens. The sampling that used are saturation sampling using likert scale, the calculate methods the use are test of correlation coefficient, determination coefficient and regression equation. Data processing uses the help of the Statistical Package For Social Sciences (SPSS) computer application program. Multiple regression analysis techniue was used to analyze this research. The results show that there is a positive influence between organizational culture variables on employee work dicipline, with the coefficient of determination of organizational culture on work discipline with the remaining 37.1% can be explained by other factors such as work environment, compensation, motivation and others. This implies that companies must focus on improving organizational culture to be able to improve employee work discipline.Keywords: Organizational Culture, Work Discipline
ANALISIS FAKTOR KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT UNIBLESS INDO MULTI JAKARTA SELATAN Agustina, Teni; Oktiani, Nurvi; Lestari, Nurlaela Eva Puji

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.809 KB) | DOI: 10.31955/mea.v5i1.701

Abstract

For attempting the Quality of Service as a one of marketing strategy, it is an obligation for fulfill all of Customer Expectation, The Company must have bargained service which can be received and felt by consumer, and it is good choices, that the service can be excess than the expectation of consumer, until it can be created the high of Service Quality performance. In other hand the purpose of this research know the factors from service quality which have been done and which is the others factor must be given more attention for increasing the consumer service. The methods from this research use quantitative, with data have been collected by Questionnaires, the amount of samples consist of 60 respondents, from the Customer of PT UNIBLESS INDO MUKTI, beside that use analysis Factor with the Processing data use Correlation factor, extraction factor and Rotation Factor From the result of research, it can be decided the factor that have been done in this company is the knowledge of customer needs, and in other hands the factors which must have been more attention is how to the company create the high value and product performance, in advice from the result the company must think of the steps or strategies for creating the high value until the purpose of company for increasing customer satisfaction have achieved
ANALISIS FAKTOR PENENTU KUALITAS PRODUK DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA CV. PANDAWA DIGITAL PRINTING DEPOK Lestari, Nurlaela Eva Puji; Agustina, Teni; Oktiani, Nurvi

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.735 KB) | DOI: 10.31955/mea.v5i1.946

Abstract

Untuk menjadi sebuah perusahaan jasa printing yang besar dari banyaknya pesaing yang mempunyai bidang yang sama, perusahaan perlu memperhatikan kualitas produk yang akan ditawarkan pada pelanggan. Hal ini bisa berdampak pada loyalitas pelanggan dan sebagai sumber keberlangsungan pada masa mendatang. Tujuan dari penelitian ini adalah untuk mengetahui analisis faktor penentu kualitas produk terhadap loyalitas pelanggan pada CV Pandawa Digital printing Depok. Penelitian ini menggunakan metode deskriptif kuantitatif dan sampel probability merupakan sampel random sampling dalam kemungkinan keseluruhan anggota populasi dapat terpilih sebagai sampel dalam penelitian. Pengambilan data dalam bentuk kuisioner menggunakan pernyataan sebanyak 15 butir soal. Sedangkan sampel yang digunakan sebanyak 70 dari karyawan CV Pandawa Digital Printing Depok. dengan pengujian maka hasil koefisien korelasi dapat memperoleh nilai 0.693 dengan kesimpulan hubungan kuat antara kualitas produk dan loyalitas pelanggan. Sedangkan dari hasil uji koefisien determinasi diperoleh hasil sebesar 0.58% menunjukan akan adanya kualitas produk yang berpengaruh pada loyalitas pelanggan dengan tingkat hubungan sedang dan 42% sisanya dipengaruhi oleh faktor lain yang belum diketahui penulis pada penelitian ini. Dari hasil penelitian ini dapat disimpulkn sebagai berikut yang pertama kualitas produk berpengaruh kuat terhadap loyalitas pelanggan; dan kedua kualitas produk memiliki tingkat hubungan sedang dengan loyalitas pelanggan.
PENGARUH MANAJEMEN KINERJA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PENGGUNA JASA TRANSPORTASI Oktiani, Nurvi; Lestari, Nurlaela Eva Puji; Agustina, Teni

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.748 KB) | DOI: 10.31955/mea.v5i3.1345

Abstract

Transportation system in Indonesia as a general and especially in Jakarta have been integrated and managed for fulfill and increasing demand for user in Public Transportation, the managing of Public Transportation is needed not only demand user but also make connection for user duties, so that can reach efficiency and efficient and achieve satisfaction, one of ways for managing Public transportation with increasing performance management and service quality. The research have a purpose for knowing what extent the impact of Performance management and Service Quality toward increasing of Customer Satisfaction the user of Public Transportation. The Methods of research use Quantitative with ordinal scale, and the amount of samples consist of 400 user of public Transportation in Transjakarta. The Data is taken by Spread of Questionnaire, The Processing data have been used by Statistical Package For Social Sciences(SPSS) with Reliabilities, Validities, Normality of Residual, Multicollinearity, heteroscedasticity, autocorrelation, partial correlation between independent variable and evaluation of Regression. From the result can explain between Performance Management and Service Quality have significant relation toward customer satisfaction beside that it have been significant impact between variables, with determinant coefficient performance management and service quality can explain customer satisfaction with amount 54.5% leftovers can be described with another factors such as customer relationship management and Customer expectation, etc, and the advice in the future for consideration, it is need new strategies or program for increasing customer satisfaction.
Co-Authors Nurvi Oktiani, Nurvi Rismayanti, Shella teni agustina, teni