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Analisis Kualitas Pelayanan dan Kepercayaan Terhadap Loyalitas Konsumen pada Perusahaan CV. Indah Laundry Palembang Firmansyah Firmansyah; Henny Oktaviyani
Journal of Management and Bussines (JOMB) Vol 5 No 2 (2023): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v5i2.6861

Abstract

This study aims to determine the effect of service quality and trust both partially and simultaneously on customer loyalty at CV. Indah Laundry Palembang. The research method with Multiple Linear Regression Analysis is used to determine the effect of Service Quality (X1), Trust (X2), on loyalty (Y). The results of the t test show that the calculated t value for the service quality variable and the calculated t value for the variable is smaller than the sensitivity level value (Sig.) <0.05, meaning that the model is significant. The F test shows that the calculated f value is smaller than the sensitivity level value (Sig.) <0.05. The two variables, namely the service quality variable and the trust variable, the sensitivity level value (Sig.) <0.05, means that the model is significant. In conclusion, service quality and trust have an influence both partially and simultaneously on consumer loyalty at CV. Indah Laundry Palembang. Keywords: Service Quality, Trust, Loyalty
Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Koperasi Kredit Sentosa Palembang Henny Oktaviyani; Rikkie Dekas; Anton Kurniawan; Saudi Berlian; Agustinus Supriyanto
Journal of Management, Entrepreneur and Cooperative Vol. 2 No. 1 (2023): January
Publisher : Universitas Sumatera Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56869/jmec.v2i1.436

Abstract

Koperasi merupakan salah satu pelaku ekonomi di Indonesia yang menjalankan usahanya berdasarkan asas kekeluargaan dan gotong royong, saat ini mengalami perkembangan yang pesat. Pertumbuhannya tidak hanya didasarkan pada kebutuhan mereka, pemerintah juga memiliki peran dalam mendukung dan mensosialisasikan kepada masyarakat. Teknik analisis data yang digunakan penulis adalah analisis data kuantitatif dengan bantuan statistik. Hipotesis yang digunakan penulis akan diuji dengan menggunakan teknik analisis regresi linier sederhana. Analisis regresi linier digunakan untuk mengetahui jenis hubungan antar variabel yang diteliti. Dari hasil koefisien determinasi (R2) didapatkan nilai adjusted R2 sebesar 0,228 atau 22,8%. Hal ini menunjukkan bahwa kinerja pegawai pada Dinas Pendidikan Provinsi Sumatera Selatan dapat dijelaskan sebesar 22,8% oleh variabel bebas yaitu lingkungan kerja. sedangkan sisanya 77,2% dipengaruhi oleh faktor lain.
Pengaruh Rasio Keuangan Terhadap Harga Saham Pada Sektor Properti Di Indonesia (Periode 2019-2022) Lisa Aprillita; Santi Oktavianti; Teuku Muhammad Haqiqi; Henny Oktaviyani; Muhammad Shalahuddin; Vanesha Rahmania; Rikkie Dekas
Journal of Management, Entrepreneur and Cooperative Vol. 3 No. 1 (2024): January
Publisher : Universitas Sumatera Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56869/jmec.v3i1.535

Abstract

The property sector is one of the main source for realizing invesment with the main sources coming from the industrial and housing sectors. The purpose of this study is to analytical the variable ROA, ROE, DER, PER, EPS affect stock price. The analytical method used was panel data regression analysis through eviews 12. In this study, researches used side purposive data collection techniques. Purposive sampling is a sampling technique with certain considerations, with a total population of 35 property companies listed on the Indonesia Stock Exchange For the 2019-2022 period and based on predetermined criteria, a sample of 32 companies from the real estate and property sector was obtained in 2019-2022. The results of the study partially show that the four variables ROA,ROE, DER, EPS, and PER have a positive effect on stock prices is DER Simultaneously the three variables ROA, ROE, EPS and PER affectstock prices.