Etika Purnamasari
Sekolah Tinggi Ilmu Komputer 22 Januari Kendari

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Determinant Factors E-Satisfaction and Repurchase Intention of Investment Platform Users In Indonesia Henny Dwijayani; Wahyudi Sofyan; Arief Yanto Rukmana; Etika Purnamasari; Jasman
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.284

Abstract

Together With The Level Of Financial Literacy Of The Indonesian Population, Which Has Increased Significantly, And Financial Digital Technology, Which Has Shown Positive Developments, The Development Of Retail Investors In The Capital Market In Indonesia Is A Very Good And Potential Moment For The Investment And Financial Industry In Indonesia. Regarding The Percentage Of Investors In The Capital Market, Indonesia Still Has Issues And Lags Behind Other Nations. The Economy Of A Nation Benefits From Having More Investors In The Capital Market. This Study Intends To Examine How E-Service Quality, E-Trust, E-Satisfaction, And E-Repurchase Intention Relate To One Another. The Route Analysis Approach Was Utilized To Analyse The Data And Provide The Research Findings For This 150-Respondent Study. The Findings Demonstrated That E-Service Quality Has A Direct Impact On Users' E-Satisfaction With Investment Platforms, E-Service Quality Has A Direct Impact On Users' Intention To Repurchase On One Investment Platform, And E-Service Quality And E-Satisfaction Have No Indirect Influence On Users' Intention To Repurchase Through Their E-Satisfaction.
Analysis of Reliability, Transaction Speed, and User Experience on Information System Integration in E-commerce Business in Indonesia Loso Judijanto; Wily Mohammad; Etika Purnamasari; Hanifah Nurul Muthmainah
West Science Information System and Technology Vol. 1 No. 02 (2023): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v1i02.478

Abstract

This research investigates the dynamics of information system integration in the context of e-commerce businesses in Indonesia, focusing on the critical factors of reliability, transaction speed, and user experience. Employing a quantitative approach, the study utilizes Structural Equation Modeling with Partial Least Squares (SEM-PLS) to analyze data from a sample of 175 participants. The measurement model assessment reveals robust factor loadings and reliability measures, establishing the foundation for further analysis. Discriminant validity analysis highlights the distinctiveness of the constructs, though attention to refining measurement items for user experience is recommended. The model fit assessment indicates that the proposed structural model aligns well with the observed data. The structural model analysis uncovers significant positive relationships between reliability, transaction speed, user experience, and information system integration. Furthermore, the R-Square values underscore the substantial impact of these factors, explaining approximately 60.2% of the variance in information system integration. The findings provide valuable insights for businesses and policymakers, emphasizing the need to prioritize reliability, transaction speed, and user experience to enhance information system integration in Indonesian e-commerce.