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All Journal G-Tech : Jurnal Teknologi Terapan
Novyanti Chandra
Universitas Pradita, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Energy Engineering

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Sistem Pendukung Keputusan Dalam Pemilihan Supplier Kopi Menerapkan Metode OCRA Dengan Pembobotan ROC Novyanti Chandra; Afifah Trista Ayunda
G-Tech: Jurnal Teknologi Terapan Vol 7 No 4 (2023): G-Tech, Vol. 7 No. 4 Oktober 2023
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/gtech.v7i4.3287

Abstract

The coffee business has been experiencing rapid growth, leading coffee business operators to seek high-quality coffee supplier that can meet the needs of their customers. The selection of a coffee supplier is crucial, as it can help maintain customer loyalty. However, often, issues arise in the supplier selection process, such as managing complex information, conducting evaluations, and still relying on manual selection methods. Therefore, a decision support system is needed to provide accurate and quick decisions using the Operational Competitiveness Rating Analysis (OCRA) method and weighting generated from the Rank Order Centroid (ROC) method. The determination of the coffee supplier involves 5 criteria such as price, coffee quality, roasted level variation, aroma, and location. The results of the assessment using the Operational Competitiveness Rating Analysis (OCRA) and Rank Order Centroid (ROC) methods identify the best alternative as the coffee supplier, which is named The Cold Crafters with a preference score of 1.2453.
Co-Authors Ayunda, Afifah Trista