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All Journal Management Studies and Entrepreneurship Journal (MSEJ) PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial
Mardiana Mardiana
Universitas Madako Tolitoli
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Gaya Kepemimpinan Terhadap Kinerja Pegawai Pada Kantor Kelurahan Baru Kabupaten Tolitoli Marlina Marlina; Mardiana Mardiana; Fiansi Fiansi; Astuti Astuti
PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 1, No 3 (2023): Oktober
Publisher : PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v1i3.502

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Gaya Kepemimpinan terhadap kinerja Pegawai kantor kelurahan Baru Kabupaten Tolitoli. Penelitian ini menggunakan metode kuantitatif dengan pendekatan yang digunakan yaitu proses, hipotesis turun ke lapangan. Penarikan sampel yang digunakan penelitian ini teknik sensus, pengambilan seluruh populasi menjadi sampel. Data penelitian dikumpulkan dengan menggunakan cara observasi, kuesioner. Data tersebut dianalisis menggunakan Teknik analisis statistik deskripktif, uji asumsi klasik, analisis koefisien korelasi dan analisis liner sederhana dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa terdapat pengaruh Gaya kepemimpinan terhadap kinerja pegawai kantor kelurahan baru kabupaten tolitoli secara signifikan. Oleh karena itu hipotesis dalam penelitian ini diterima karena didukung oleh nilai signifikan. Maka artinya variabel independen Gaya kepemimpinanmampu menjelaskan seberapa besarnya variabel dependen kinerja pegawai.Kata kunci: Gaya Kepemimpinan, Kinerja Pegawai
Effect of Price, Location, and Service Quality on Consumer Satisfaction Hanifah Djakaria; David Ahmad Yani; Mardiana Mardiana; Teguh Setiawan Wibowo; Udi Iswadi
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 1 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i1.4074

Abstract

This research will aim to analyze the influence of price, location and service quality on consumer satisfaction at the Micro Cell counter. This research uses quantitative methods. The data in this research was collected through a survey method using purposive sampling techniques. Questionnaires were distributed to 96 respondents who had made a purchase at the Micro Cell counter at least once. The data resulting from distributing the questionnaire will be processed using the SPSS software analysis tool. The selected results and analysis tests include validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, hypothesis testing via t test, F test, and analysis of the coefficient of determination (R2). From the research results and data analysis results, the following conclusion can be drawn: there is a positive but not significant influence of the price variable on consumer satisfaction at Micro Cell counters. There is a positive and significant influence of location variables on consumer satisfaction at Micro Cell counters. There is a positive and significant influence of the service quality variable on Micro Cell counter consumer satisfaction. The results of this research show that Micro Cell counters need to maintain optimal service quality so that consumer satisfaction is met, thereby increasing sales at Micro Cell counters.
Co-Authors Astuti Astuti David Ahmad Yani Fiansi Fiansi Hanifah Djakaria Marlina Marlina Teguh Setiawan Wibowo Udi Iswadi