Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON DATA SCIENCE AND OFFICIAL STATISTICS
Herlambang Permadi
BPS-Statistics of Indonesia
Computer Science & IT

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Knowledge-based Utilization in Organizational IT Support. A Case Study at BPS-Statistics Indonesia Herlambang Permadi; Dana Indra Sensuse
Proceedings of The International Conference on Data Science and Official Statistics Vol. 2021 No. 1 (2021): Proceedings of 2021 International Conference on Data Science and Official St
Publisher : Politeknik Statistika STIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34123/icdsos.v2021i1.48

Abstract

Many problems in the IT sector are experienced by employees in carrying out daily government activities. The problems faced often disrupt government activities in providing services to the community. This study analyzes the IT problems that are often found in organizations and their impacts. As many as 43 people have participated in the survey to identify what problems are often experienced and the impact they have had. The survey started with 7 IT service groups and produced 37 IT problems. The result is an implementation of a knowledge-based system that can help employees in solving IT problems on their own in their work environment.
Co-Authors Dana Indra Sensuse