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All Journal INTERNAL (Information System Journal)
Mohammad Erdda Habiby
Universitas Ma’soem
Computer Science & IT Education Other

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Penerapan Electronic Costumer Relationship Management Penjualan Berbasis Web Heri Purwanto; Ditta Yuniana; Mohammad Erdda Habiby; Hari Hermawan
INTERNAL (Information System Journal) Vol. 4 No. 2 (2021)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/internal.v4i2.261

Abstract

Kedai Mandiri is a restaurant on Jalan Gatot Subroto No.40 Malabar Bandung, West Java which serves food and beverage culinary sales, Kedai Mandiri still uses the medium of delivering information on simple food and beverage menu data and services where the system runs on restaurants that are still semi-computerized. So that the sales of food and beverage products and services are still not optimal. In terms of the problems faced, then how do you apply Electronic Customer Relationship Management to Kedai Mandiri sales that can explain the fabric in detail so that the product menu and services received can be immediately responded to by customers so that they can access the required information data anytime and anywhere, related one to respond to this by creating a website-based sales E-CRM application at Kedai Mandiri using a prototype method approach that develops it by demonstrating the concept, design experiments and look for various problems and solutions to resolve misunderstandings between customers and developers in stages. This application can be expected to help the problems experienced by the Kedai Mandiri restaurant, and the system can be further developed using a mobile application.
Sistem Informasi Manajemen Data Penduduk Berbasis Website Armansyah M. Sarusu; Dyna Akmila; Miki Wijana; Mohammad Erdda Habiby
INTERNAL (Information System Journal) Vol. 6 No. 2 (2023)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Management is the process of planning, coordinating, directing, and controlling resources to a set goal. Population data is an important asset in planning and decision-making. Website-based information systems can increase government transparency and involve the public in the management of population data, facilitating computerized data processing so that it becomes more efficient and efficient. Research methods use qualitative methods to understand and explain phenomena in a good context. Data collection techniques include interviews, observations, documentation, library studies, and implementation. Use case and class diagrams are used to identify and describe functions or interactions between actors and systems. In running the system use three actors namely IT staff, admin and head of the hamlet. The purpose of the website is that users can obtain relevant information, make transactions, communicate, interact with administrators and other users globally and in real time. The results showed that with the creation of an information system of population deposition management in Nagreg villages can improve the efficiency in the deposition process and reduce human error, easier to obtain and update information on population data.
Co-Authors Armansyah M. Sarusu Ditta Yuniana Dyna Akmila Hari Hermawan Heri Purwanto Miki Wijana