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La Ode Asrun
Universitas Sembilanbelas November Kolaka
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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IMPLEMENTASI PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN WOLO KABUPATEN KOLAKA Yudi Agusman; La Ode Asrun; Putri Yasmin
Journal Publicuho Vol. 7 No. 1 (2024): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i1.307

Abstract

This research aims to understand the implementation of Integrated District Administrative Services (PATEN) in Wolo District, Kolaka Regency. It adopts a qualitative descriptive research method and is conducted within the Wolo District area, Kolaka Regency. The participants in this study consist of community members in Wolo, the District Head of Wolo, the Head of Public Services (Kasi Pelayanan Umum), and personnel involved in integrated administrative services. The data used in this study involves information derived from both primary and secondary sources. The research findings indicate that the implementation of Integrated District Administrative Services (PATEN) in Wolo District, Kolaka Regency, has not yet reached an optimal level. This is evident across four implementation aspects encompassing communication, resources, disposition, and bureaucratic structure. Among these are insufficient socialization efforts among the community, limitations in the number of available service personnel, a lack of friendliness in their demeanour, and frequent delays in the issuance of service documents.
Co-Authors Putri Yasmin Yudi Agusman