Yulianah Yulianah
Perbanas Institute, Jakarta

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Service Quality and Organizational Culture on Taxpayer Compliance Jumawan Jumawan; Supardi Supardi; Yulianah Yulianah; Willya Achmad
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 1 (2024): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i1.771

Abstract

This research analyzes the influence of service quality and organizational culture on taxpayer compliance. The research approach used is quantitative research using survey methods. The data collection technique used in this research was a Likert scale questionnaire. The research sample comprised 100 taxpayer respondents at the Sumedang Regency Primary Tax Service Office. The research results show that service quality and organizational culture partially and simultaneously influence taxpayer compliance. This research contributes to understanding the factors influencing taxpayer compliance, especially regarding service quality and organizational culture. The results of this research can be used as a basis for increasing taxpayer compliance through improving service quality and developing a conducive organizational culture.
Gender in the Bandung City Electronic Stunting Data Collection (e-Penting) Program: Policy, Monitoring And Evaluation Willya Achmad; Yulianah Yulianah
Journal of Governance Volume 8 Issue 4: (2023)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v8i4.23015

Abstract

This research aims to analyze the role of gender in the Electronic Stunting Data Collection Program (e-important) in Bandung City, with a focus on policy, monitoring and evaluation in preventing stunting. This research uses a qualitative approach with descriptive methods. The research results show that the e-Penting program in Bandung City has had a positive impact in recording stunting data with a strong gender mainstreaming approach. The data collected involved the active participation of women at various levels, from posyandu to sub-districts, producing more in-depth information about the impact of the program on women and men. This program successfully integrates gendered data analysis into the monitoring process, providing more comprehensive insight into gender inequality in stunting rates and access to health services. The evaluation showed that women's participation as direct users and stakeholders supported the success of the program, with women's opinions and experiences significantly integrated in the analysis of the program's successes and shortcomings. In this way, e-Penting is not only an effective tool for recording stunting data, but also a pioneer in realizing gender equality and women's empowerment through information technology innovation.