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All Journal Dinasti International Journal of Education Management and Social Science Indonesian Community Journal
Gatot Wijayanto
Universitas Riau, Riau, Indonesia
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Public Health Social Sciences Other

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Pengembangan Branding Lokal Berkelanjutan: Mempromosikan Produk Unggulan dan Pariwisata Daerah melalui Pemasaran Berbasis Komunitas Muhammad Harahap; Ana Bilgies; Sisti Nurjanah; Syamsuri; Gatot Wijayanto
I-Com: Indonesian Community Journal Vol 4 No 2 (2024): I-Com: Indonesian Community Journal (Juni 2024)
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/icom.v4i2.4208

Abstract

Artikel ini menjelaskan strategi pengembangan branding lokal melalui pemasaran berbasis komunitas untuk memajukan sektor pariwisata dan mempromosikan produk unggulan di tingkat daerah. Dengan studi literatur dan analisis data, artikel ini menyoroti kompleksitas dan relevansi branding lokal dalam meningkatkan citra produk dan destinasi pariwisata daerah. Hasilnya menunjukkan bahwa strategi pemasaran yang melibatkan komunitas efektif dalam mendorong partisipasi aktif masyarakat dalam promosi produk lokal dan daya tarik wisata setempat. Melalui keterlibatan langsung dengan komunitas, brand lokal dapat meningkatkan kesadaran, penghargaan, dan dukungan dari berbagai pihak, termasuk penduduk lokal dan wisatawan. Kolaborasi antara industri, pemerintah daerah, dan masyarakat kunci dalam menerapkan strategi branding yang berkelanjutan, yang pada akhirnya berdampak positif pada pertumbuhan ekonomi lokal dan pembangunan komunitas.
Exploration of Experience-Based Marketing Strategies in Building Customer Engagement and Improving Retention: A Case Study in the Tourism and Travel Industry Gatot Wijayanto; Ana Fitriyatul Bilgies; Yutiandry Rivai; Rovanita Rama; Arini Novandalina
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v5i4.2486

Abstract

This article explores the efficacy of experience-based marketing strategies in enhancing customer engagement and retention within the dynamic landscape of the tourism and travel industry. Drawing upon a comprehensive case study analysis, this research delves into the nuanced mechanisms through which experiential marketing initiatives impact consumer behavior and loyalty. By examining diverse experiential tactics such as immersive storytelling, interactive technology integration, and personalized service offerings, this study uncovers the pivotal role of memorable experiences in fostering emotional connections and long-term relationships with customers. The findings underscore the significance of crafting unique, sensory-rich encounters that resonate with travelers' aspirations, preferences, and values. Moreover, this research elucidates the strategic implications of leveraging experiential marketing to differentiate brands, drive word-of-mouth advocacy, and sustain competitive advantage in an increasingly crowded marketplace. Insights from this study offer actionable recommendations for tourism and travel businesses to design and implement effective experience-based marketing campaigns that cultivate deep-seated connections with their target audience, engender brand loyalty, and ultimately drive business growth.
Co-Authors Ana Bilgies Ana Fitriyatul Bilgies Arini Novandalina Muhammad Harahap Rovanita Rama Sisti Nurjanah Syamsuri Syamsuri Yutiandry Rivai