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Tri Andini
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Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Kepuasan Pelanggan Terhadap Ketersediaan Layanan dan Fasilitas Pantai Setumu Tanjung Siambang Dompak Afriyadi Afriyadi; Fitri Novira Viani; Mimi Syahfitri; Riska Saputri Wibowo; Tri Andini; Yuniati Nur Puspitasary; Zahrani Putri Tia Tara
Jurnal Kajian dan Penelitian Umum Vol. 1 No. 6 (2023): Desember: Jurnal Kajian dan Penelitian Umum
Publisher : Sekolah Tinggi Agama Buddha Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v1i6.668

Abstract

Customer satisfaction with the availability of services and facilities is something that must be considered from a tourist spot, especially on beach tourism. Customer satisfaction is also a benchmark for customers to return to visit or use the products / services offered again. The purpose of this study is to find out related to customer satisfaction with the availability of services and facilities on the beach setumu tanjung siambang Dompak and is expected to be able to help beach owners in improving their services and facilities for customer satisfaction. This research uses qualitative methods through interviews with several visitors and direct observation of the field.
Co-Authors Afriyadi Afriyadi Fitri Novira Viani Mimi Syahfitri Riska Saputri Wibowo Yuniati Nur Puspitasary Zahrani Putri Tia Tara