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All Journal Jurnal Riset Manajemen Jurnal Pendidikan Kewarganegaraan Dan Filsafat
Anna Rahmadia
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Humanities Decision Sciences, Operations Research & Management Social Sciences Other

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Pengaruh Citra Perusahaan dan Kualitas Pelayanan terhadap Kepuasan Nasabah pada PT. Bank Nagari Cabang Ujung Gading Anna Rahmadia; Afriyeni Afriyeni
JURNAL RISET MANAJEMEN (JURMA) Vol 2 No 1 (2024): March : Jurnal Riset Manajemen
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v2i1.1217

Abstract

This research aims to determine the influence of company image on customer satisfacetion at Bank Nagari Ujung Gading Brance, the infliencer of Tangible, Empathy, Reliability, Responsiveness, Assurance, on custamer satifacetion at Bank Nagari Cabang Ujung Gading ranceh. The reselts of the analysis using SPSS version 24 show that company image has a positive and significant influence on customer satisfaction at Bank Ujung Gading Branch, and Tangible, Empathy, Reliability, Responsiveness, Assurance has a positive and significant influence on customer satisfaction at Bank Ujung Gading Branch.
Pelaksanaan Pemilu Sebagai Wujud Demokrasi Pancasila Di Indonesia Ana Saritilawa; Anna Rahmadia; Sasmi Nelwati
Garuda: Jurnal Pendidikan Kewarganegaraan Dan Filsafat Vol. 2 No. 3 (2024): September : Jurnal Pendidikan Kewarganegaraan dan Filsafat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/garuda.v2i3.3702

Abstract

General elections (elections) in Indonesia are an important mechanism in the democratic process which aims to elect people's representatives and government leaders directly by the people. This research aims to examine the principles, objectives of the election administration system, and the election system implemented in Indonesia. Using a descriptive and analytical approach, this study explores various aspects related to elections in Indonesia, including the basic principles underlying their implementation, the objectives to be achieved, and the electoral system used. This research concludes that although the electoral system in Indonesia has run with strong democratic principles, there is still room for improvement in its implementation and supervision. Recommendations include increasing political education for the community, strengthening election management institutions, and stricter law enforcement against election violations. With these steps, it is hoped that elections in Indonesia can be more effective, fair and democratic, so that they are able to fully reflect the will of the people.
Co-Authors Afriyeni Afriyeni Ana Saritilawa Sasmi Nelwati