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All Journal NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Jurnal Penelitian Rumpun Ilmu Teknik Jurnal Publikasi Teknik Informatika (JUPTI) Jurnal Sistem Informasi dan Ilmu Komputer Jurnal Kendali Teknik dan Sains Jurnal Penelitian Teknologi Informasi dan Sains
Nur Aziezah
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering Social Sciences

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Journal : Jurnal Penelitian Rumpun Ilmu Teknik

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Pengaruh Keefektifan Kinerja Robot "Apilastik" Terhadap Kepuasan Pengguna Dalam Mengidentifikasi Kerusakan Pada Gelas Air Mineral Ariya Pratama Adjie Nugroho; Hikmah Rahmah; Nur Aziezah; Ridwan Siskandar; Aep Setiawan
Jurnal Penelitian Rumpun Ilmu Teknik Vol. 3 No. 1 (2024): Februari : Jurnal Penelitian Rumpun Ilmu Teknik
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juprit.v3i1.3199

Abstract

This research brings the concept of the Internet of Things (IoT) in creating the Apilastic Robot, a device that aims to reduce customer losses by identifying the causes of rejected items, particularly in frequently returned cups. Through qualitative data collection from a case study with the researcher as the human instrument, the research objective was to develop a device that can recognize the type of damage on the glass, provide support to the user to identify the source of the problem, and take appropriate steps. The results of the analysis showed that product effectiveness had the greatest influence on tool usage satisfaction, explaining 77.2% of the variability in tool effectiveness. It is expected that these findings provide support to users in troubleshooting frequently returned glassware with root cause identification and appropriate steps.
Co-Authors Adelia Tri Aprilian Aditya Wicaksono Aep Setiawan Ariya Pratama Adjie Nugroho BAYU WIDODO Dany Fadhilah Faldiena Marcelita Hikmah Rahma Hikmah Rahmah Inna Novianty Khairunnisa Hayyu Kusnadi Ridwan Siskandar Salsabila Diba Cahyani salsi kirana sya'bani Sevia Dwi Yanti Shinta Arafah Hidayanti Walidatush Sholihah Yulanda Rizqi Ramadhini