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All Journal Matrik : Jurnal Manajemen dan Teknik Industri Produksi Jurnal Perangkat Lunak
Surayya Lubis, Fitriani
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Arts Computer Science & IT Engineering Industrial & Manufacturing Engineering

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Journal : Jurnal Perangkat Lunak

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PERANCANGAN TATA LETAK FASILITAS PABRIK COCO FIBER DAN COCOPEAT MENGGUNAKAN METODE SYSTEMATIC LAYOUT PLANNING DAN ALGORITMA BLOCPLAN Efendi, Anna Gustika; Ihsan Hamdy, Muhammad; Surayya Lubis, Fitriani; Isnaini , Muhammad; Nazaruddin, Nazaruddin
JURNAL PERANGKAT LUNAK Vol 5 No 3 (2023): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v5i3.2754

Abstract

Meranti Islands is one of the coconut producing areas in Indonesia. Based on BPS data in 2021, coconut production in the area is around 29.26 tons. The high production of coconut has made the local government plan to build a small and medium industrial center to process the coconut. A small and medium industrial center that will be built requires a layout design for cocofiber and cocopeat factories. This study aims to provide the best proposed layout for the factory. The methods used are Systematic Layout Planning (SLP) and Blocplan Algorithm. The resulting 3 alternative layouts of SLP method and 20 alternative layouts of blocplan algorithm are then selected to determine the most efficient alternative layout based on the smallest material handling cost. The results showed that the alternative layout of the SLP method results had a smaller inter-departmental distance than the blocplan alternative layout, which was around 89.51 m with a total material handling distance of 326.58 m for cocofiber and cocopeat products. This research shows that designing the layout of cocofiber and cocopeat factory facilities is more effective using the SLP method than Blocplan, because SLP considers more supporting factors.
ANALISIS KUALITAS PELAYANAN PADA FASILITAS PENDUKUNG DI FAKULTAS SAINS DAN TEKNOLOGI UIN SUSKA RIAU MENGGUNAKAN METODE SERVICE QUALITY(SERVQUAL) DAN CUSTOMER SATISFACTION INDEX (CSI) Miza Yuzela; Kusumanto, Ismu; Suherman, Suherman; Surayya Lubis, Fitriani; Rizki, Muhammad
JURNAL PERANGKAT LUNAK Vol 5 No 3 (2023): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v5i3.2821

Abstract

Service quality is one of the most important aspects in an agency, one of which is the facilities on campus. The Faculty of Science and Technology UIN SUSKA RIAU has not fully provided adequate facilities according to student needs so that students are not satisfied with the facility services provided. The purpose of this study is to analyze the quality of service in supporting facilities and provide good service improvement proposals for the future. Based on the results of the study, 12 statement attributes were obtained with five dimensions that could not satisfy students because the quality value of each dimension was smaller than 1 (Q < 1). This research is expected to be an evaluation material for agencies in order to improve the quality of service in the facilities provided.
Co-Authors Efendi, Anna Gustika Ihsan Hamdy, Muhammad Ismu Kusumanto Isnaini , Muhammad Isnaini Hadiyul Umam, Muhammad Miza Yuzela Muhammad Nur Muhammad Rizki N. Nazaruddin Nofirza Nofirza Rika Taslim Sari, lilia Satrio, Tedy Suherman, Suherman