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All Journal House of Management and Business Journal Jurnal Ekonomi, Akutansi dan Manajemen Nusantara International Journal of Business and Quality Research
Anggoro, Wisanggeni Bagus
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Automotive Engineering Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering

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Pengaruh E-Servicescape Dalam Meningkatkan Loyalitas Pelanggan Melalui Kepercayaan Dan Perceived Value Sebagai Variabel Mediasi (Studi Pada Pengguna Shope Di Jawa Tengah) Ramlah, Sri; Fatkhurrokhman, Tiyan; Barokah, Siti; Pratama, Wilson Chandra Teguh; Anggoro, Wisanggeni Bagus
Jurnal Ekonomi, Akutansi dan Manajemen Nusantara Vol. 2 No. 1 (2023): Jurnal Ekonomi, Akutansi dan Manajemen Nusantara (JEAMA)
Publisher : CV. Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jeama.v2i1.56

Abstract

This study examines the effect of e-servivescape on customer loyalty and to examine the mediating role of trust and perceived value in the relationship between e-servivescape to customer loyalty. This research conducted a survey of 110 Shopee marketplace users in Central Java. Research data were analyzed using Partial Least Square which was operated through the SmartPLS program. The results of the analysis show that e-servivescape has a positive and significant effect on customer loyalty, e-servivescape has a positive and significant effect on trust, e-servivescape has a positive and significant effect on perceived value, trust has a positive and significant effect on customer loyalty, perceived value has a positive and significant influence on customer loyalty. Mediation analysis reveals that trust and perceived value play a role in mediating the relationship between e-servivescape and customer loyalty.
PERAN REGULASI TEKNOLOGI DAN KARYAWAN BANK UNTUK MENCEGAH TINDAK PENCUCIAN UANG DI BANK Pratama, Wilson Candra Teguh; Fatkhurrokhman, Tiyan; Anggoro, Wisanggeni Bagus; Ramlah, Sri; Barokah, Siti
House of Management and Business (HOMBIS) Journal Vol 2, No 2 (2023): House of Management and Business (HOMBIS JOURNAL)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Muhammadiyah Gombong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26753/hombis.v2i2.1305

Abstract

Banks, commonly utilized as financial institutions, are often implicated in money laundering activities. The majority of these institutions report suspicious transactions to the Indonesian Financial Transaction Reports and Analysis Center (PPATK). This study seeks to assess the influence of implementing regulatory technology (regtech) and the involvement of Anti Money Laundering (AML) officers in preventing money laundering within a bank. Employing explanatory research to test hypotheses, the primary data collection involved a questionnaire distributed to 689 AML officers in Indonesia, with a 42.9% response rate from 296 participants. Multivariate analysis results indicate that electronic know-your-customer (KYC) lacks significance in preventing money laundering. Conversely, transaction monitoring, along with considerations of cost and time, demonstrates a positive and significant impact on thwarting money laundering. Additionally, there is a notable positive effect between bankers' competency and awareness in preventing money laundering. Both Regulatory Technology and bankers play crucial roles in averting money laundering. Notably, research concerning technology and bankers in the context of money laundering prevention remains limited in Indonesia. This study contributes valuable insights to existing literature on anti-money laundering and the progression of anti-money laundering systems.
The Impact of Family Dynamics on Marketing Performance: The Role of Marketing Agility as a Mediating Variable in the Context of SMEs. Anggoro, Wisanggeni bagus; Novandari, Weni; Setyanto, Refius Pradipta
International Journal of Business and Quality Research Vol. 2 No. 04 (2024): International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

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Abstract

Tis Article discuss the impact of family dynamics on the marketing performance, with marketing agility as a mediating variable. This research is quantitative research that conducted in SME sector. The data was collected thrugh 5 resiident in central java, using sample of 150 SME using 5 point likert scale. The data was analyzed througe structured equation modeling. Result found that Family dinamics has indirect impact on marketing performance this becaise the family dynamics will impacting the ability of a company to do the marketing agility. This research recommend the family corporate should do the best way to get the marketing agility so they can increase their market performance. This research limit on its rage for only has been done in 5 resident in central java, so the next research should enlarge the sample of the study.
Co-Authors Fatkhurrokhman, Tiyan Pratama, Wilson Candra Teguh Pratama, Wilson Chandra Teguh Ramlah, Sri Setyanto, Refius Pradipta Siti Barokah, Siti Weni Novandari