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All Journal Jurnal Analisis Bisnis Ekonomi
Luk, Luk
Universitas Muhammadiyah Magelang
Economics, Econometrics & Finance

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FAKTOR-FAKTOR YANG MEMPENGARUHI NASABAH DALAM MENGAMBIL KREDIT (Studi Kasus Bank BAPAS 69 Mertoyudan Magelang) Luk, Luk
Jurnal Analisis Bisnis Ekonomi Vol 5 No 2 (2007): Volume 5, Nomor 2, Oktober 2007
Publisher : Universitas Muhammadiyah Magelang

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Abstract

The more thought competition see bank is business to get and attractive customer or debitur. Problem only bound examine factorservice area, and interest with affect customer take in credit of bank. This sample employed this examine to number 50 . Which people expect can population proxy. Examine hypothesis on this performance with employee Analysis Regression examine witch other statistic with t test, F tst and R Square. Based result analysis witch perform, consolation obttain that influence way above basedd on analysis witch already performance. Parsial way, all variable independent own effect to words bound variable. Result this cary by floor significance posses grade P value most significant.
KINERJA PELAYANAN TERHADAP LOYALITAS KONSUMEN YANG DIMODERASI KEPUASAN KONSUMEN Trisnanugraha, Rio; Luk, Luk
Jurnal Analisis Bisnis Ekonomi Vol 10 No 2 (2012): Volume 10, Nomor 2, Oktober 2012
Publisher : Universitas Muhammadiyah Magelang

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Abstract

Tujuan penelitian ini untuk menguji pengaruh langsung kinerja pelayanan terhadap loyalitas konsumen. Menguji pengaruh langsung kepuasan konsumen terhadap loyalitas konsumen dan menguji hubungan antara kualitas kinerja (kinerja pelayanan) terhadap loyalitas konsumen dengan dimoderasi kepuasan konsumen. Sampel penelitian ini adalah 100 responden dengan menggunakan metode purposive sampling. Analisa statistik yang digunakan adalah analisis regresi moderated (MRA). Hasil penelitian mengindikasikan bahwa terdapat pengaruh kualitas pelayanan dengan dimensi bukti langsung, kehandalan, daya tanggap, keterjaminan, dan empati pada kepuasan konsumen terhadap loyalitas konsumen. Variabel kualitas pelayanan dengan dimensi bukti langsung, kehandalan, daya tanggap, keterjaminan, dan empati pada kepuasan konsumen terhadap loyalitas konsumen sebesar 42,1%. Sedangkan sebesar 57,9% dipengaruhi variabel lain yang tidak diuji. Ada pengaruh langsung dari kualitas dan kepuasan pelayanan konsumen terhadap loyalitas konsumen. Hasil ini menunjukkan signifikan pada level < 0,05 maka hipotesis diterima. Hasil pada nilai t hitung>t tabel (3,146 > 1,660) dengan signifikansi sebesar 0,012, maka hipotesis diterima.
PENINGKATAN KINERJA KARYAWAN UNIVERSITAS MUHAMMADIYAH MAGELANG MELALUI KEAKURATAN TUGAS DAN PEMANFAATAN TEKONOLI INFORMASI Luk, Luk
Jurnal Analisis Bisnis Ekonomi Vol 5 No 1 (2007): Volume 5, Nomor 1, April 2007
Publisher : Universitas Muhammadiyah Magelang

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Abstract

The research conducted in Magelang Muhammadiyah University was aimed at knowing the effects of accuracy the tasks of information technology on the employee working performance in Magelang Muhammadiyah University. The independent variables included in this research consisted of accuracy tasks of information technology: Accuracy and Accessibility, the use of information technology involves: Usage Intensity Technology Information and Usage Frequency Technology Information. Working performance for the employees of Magelang Muhammadiyah University was regarded as the dependent variable. The samples were taken by means of a Census Sampling Method within 50 Administration employees of Magelang Muhammadiyah University. 2 double regression analyses were used to proccess the data According to the tests, simultaneously and partially the variables of accuracy, accessibility, usage intensity and usage frequency of Technology Information positively affect the employee working performance. The variable of accuracy is partially a dominant factor enhancing the employee working performance. It is suggested that Technology Information task accuracy should be followed by the Technology Information usage associated to needs to access data and to result information. Supported by Technology Information it is expected that the credibility of Magelang Muhammadiyah University can be enhanced.
Co-Authors Trisnanugraha, Rio