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PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP PRODUKTIVITAS KERJA KARYAWAN BAGIAN PRODUKSI PADA PT. SEMEN BATURAJA (PERSERO) TBK PALEMBANG Aliya, Sabeli; Tobari, Tobari
JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Vol 4, No 1 (2019): JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan)
Publisher : Graduate Program Magister Manajemen Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.13 KB) | DOI: 10.31851/jmksp.v4i1.2480

Abstract

This study aimed at finding out how much the influence of education and training on the productivity of production employees at PT. Semen Baturaja (Persero) Tbk Palembang; in a manner partially and simultaneously. The research method used was descriptive quantitative. The data analysis technique used is multiple regression analysis. The sample designation technique was carried out by purposive sampling. The conclusions of this study are (1) Education Variables have no significant effect on the work productivity of production section employees. (2) Training variables proved to have a positive effect on Employee productivity at PT. Semen Baturaja (Persero) Tbk Palembang. (3) If the two variables are tested simultaneously education and training have a significant influence on employee work productivity. (4) The results show that education and training affect work productivity by 22.1%, and the remaining 77.9% is influenced by other variables. Based on the results of the calculation shows the multiple linear regression equation, namely: Y = 2.281 + 0.247 + 0.478. The regression coefficient is positive, so it can be said that the direction of influence of education and training is a positive influence.
IMPLEMENTASI AUDIT MUTU INTERNAL ISO 9001 PADA SISTEM MANAJEMEN RSUD KAYU AGUNG KABUPATEN OKI Fransisca, Septiani; Aliya, Sabeli
EL MUHASABA: Jurnal Akuntansi (e-Journal) Vol 10, No 1 (2019): El Muhasaba
Publisher : Jurusan Akuntansi Fakultas Ekonomi Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (425.914 KB) | DOI: 10.18860/em.v10i1.5656

Abstract

Many companies have implemented ISO 9001 but no research has focused on the factors that made up the internal audit quality variables. This research took place at the Rumah Sakit Umum Daerah of Kayu Agung of Ogan Komering Ilir Regency. This research used quantitative descriptive method. The population was stakeholders related to the entity, the sample used cluster sampling and simple random sampling. The data used primary data derived from the dispersed questionnaire. The distribution of questionnaire was conducted in 2018. The technique of data analysis used validity test, profitability test, and normality test. In analyzing the researchers used simple linear regression analysis. The calculation results showed the value of R Square was 0.629. This meant that 62.9% of the Kayu Agung Hospital Management System in Ogan Komering Ilir Regency was influenced by the ISO 9001 Internal Quality Audit.
KUALITAS LAYANAN DAN KEPUASAN SERTA PENGARUHNYA TERHADAP LOYALITAS PELANGGAN Suwarsito, Suwarsito; Aliya, Sabeli
Jurnal Ilmiah Bina Manajemen Vol 3 No 1 (2020): Jurnal Ilmiah Bina Manajemen
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (513.808 KB) | DOI: 10.33557/jibm.v3i1.826

Abstract

This research aims to identify and analyze the effect of the service quality and satisfaction variables toward customer loyalty. Method of data collection in this research is using the survey method with questionnaires. Population in this research is the customers of Indosat Unlimited in Depok. Based on the results of the analysis, it indicates that the service quality significantly influences the customer loyalty, shown by the t significant value of 0.000 smaller that α 0.05 with the regression coefficient of 2.537. service quality has a significant effect on the customer loyalty indicated by the t significant value 0.000 less than α =0.05. service quality and satisfaction significantly influence the customer loyalty shown by F significant value of 0.000 smaller than α=0.05 and are able contribute to the customer loyalty variables of 0.504 or 51.7%. the remaining 48.3% is influenced by other variables that are not examined in this research. Penelitian ini bertujuan untuk menjelaskan pengaruh variabel kualitas layanan dan kepuasan terhadap loyalitas pelanggan Indosat Unlimited di Cimanggis. Metode pengumpulan data dalam penelitian ini menggunakan metode survey melalui kuesioner. Berdasarkan hasil dari analisa penelitian ini, mengindikasikan bahwa kualitas layanan secara signifikan berpengaruh terhadap loyalitas pelanggan, ditunjukan dari nilai signifikan si uji t =0.000 lebih kecil dari α =0.05 dengan koefisien regresi =2.537. kualitas layanan secara signifikan berpengaruh terhadap loyalitas pelanggan ditunjukan dengan nilai signifikansi uji t =0.000 lebih kecil dari α=0,05. Kualitas layanan dan kepuasan secara simultan berpengaruh signifikan terhadap loyalitas pelanggan, ditunjukan dari nilai signifikansi uji F =0,000 lebih kecil dari α=0.05 dan mampu memiliki kontribusi terhadap variabel loyalitas pelanggan sebesar 0.504 atau 51.7%. sisanya sebesar 48.3% dipengaruhi oleh variable lain yang tidak dianalisa dalam penelitian ini.