MEDIA MANAJEMEN JASA
Vol 2, No 2 (2016): MEDIA MANAJEMEN JASA

ANALISIS KUALITAS PELAYANAN PENDIDIKAN TERPADU BERBASIS PONDOK PESANTREN

Ratna Komala Putri (Universitas Widyatama)
Yusep Budiansyah (Universitas Widyatama)
Vina Silviani Marinda (Universitas Widyatama)



Article Info

Publish Date
11 May 2016

Abstract

ABSTRACTThe purpose - to produce a study on the quality of service in Vocational High School Based On Boarding Boarding. Design / methodology / approach - A conceptual framework was developed by analyzing previous studies and synthesize the results related to the quality of services in the service sector. Originality / value - This article contributes to the literature on the concept of quality of care in relation Vocational High School Based On Boarding School, with dimensions Selp-esteem, exeed expectation, empowering, Vision, improve and Care Findings - The paper is that the service quality of service shown by SELP-esteem, exeed expectation, empowering, Vision, improve and Care.Keywords: Service Quality, Vocational High School, Islamic Boarding School.ABSTRAKTujuan

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Journal Info

Abbrev

MMJ

Publisher

Subject

Economics, Econometrics & Finance

Description

Media Manajemen Jasa (MMJ) merupakan media untuk publikasi ilmiah, yang memuat artikel mengenai hasil penelitian, kajian dan pemikiran tentang kumpulan artikel ilmiah tentang studi Manajemen Jasa. Media Manajemen Jasa diterbitkan secara teratur dua kali dalam setahun. Pertama, periode Bulan ...