SPEKTRUM INDUSTRI
Vol 17, No 2: Oktober 2019

IMPLEMENTASI LEAN HEALTHCARE UNTUK MENGIDENTIFIKASI DAN MEMINIMASI WASTE DI INSTALASI RAWAT JALAN RSAI BANDUNG

Lisye Fitria (Institut Teknologi Nasional Bandung)
Berliana Annisa Dery (Institut Teknologi Nasional Bandung)
Hendro Prassetiyo (Institut Teknologi Nasional Bandung)

Article Info

Publish Date
31 Oct 2019

Abstract

Lean healthcare is one way to identify and minimize waste in every service process at the outpatient installation of Al Islam Bandung Hospital (RSAI). Patients must wait more than 2 hours to get service. The tools used for the implementation of lean healthcare are current state mapping, value assessment, and Failure Modes and Effects Analysis (FMEA). The results showed that the wastage waiting category was a critical waste. Proposed improvements are expected to reduce waiting time for general patient services 65.438%, BPJS Health patients 70.632%, and contracting patients 70.921%.

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Journal Info
SPEKTRUM INDUSTRI
Website

Abbrev

Spektrum

Publisher

Universitas Ahmad Dahlan

Subject

Industrial & Manufacturing Engineering

Description

Spektrum Industri is a media published scientific articles in the science scope related to engineering and/or industrial management both research and theoretical. Literature review will be considered if it is written by an expert. Spektrum Industri is published by Universitas Ahmad Dahlan in twice ...