Elektron Jurnal Ilmiah
Vol 5 No 1 (2013): Elektron Jurnal Ilmiah

CHURN PREDICTION PELANGGAN MENGGUNAKAN CRISP-DM (Studi Kasus Pelanggan TelkomFlexi Bandung)

Yance Sonatha (Politeknik Negeri Padang)

Article Info

Publish Date
13 Jun 2013

Abstract

Nowadays, the need to stay ahead of the competencies is one of the company's focus. In an effort to stay afloat in the competitive conditions, companies can perform a variety of information technology development. One of the information technologies that are currently being intensively developed is the use of Data Mining. Data Mining provides benefits to process data into useful information for a company. The main pont of the research on this journal is to establish data mining models to identify TelkomFlexi postpaid customers who have the possibility to move to another provider (churn analysis).Churn analysis is done so that the company can choose the most appropriate strategy in retaining customers. Type of data mining is used to churn analysis is classification.

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Journal Info
Elektron Jurnal Ilmiah
Website

Abbrev

JIE

Publisher

Politeknik Negeri Padang

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

Elektron Jurnal Ilmiah (EJI) is a peer-reviewed journal which is published by Department of Electrical Engineering, Politeknik Negeri Padang. The ISSN number is 2085-6989. EJI published the first edition in 2009 and since 2014, EJI publishes in Juni and December. The scopes of the journal are: ...