Excellent


Analisa Kualitas Layanan Sebagai Pengukur Loyalitas Pelanggan Dengan Spiritualisasi Marketing Sebagai Variabel Intervening (Studi Empiris pada CV AL-Muntaha Record Sragen)

Mulyanto, Mulyanto (Unknown)
Wahyuni, Sri (Unknown)



Article Info

Publish Date
20 Mar 2012

Abstract

This research aims to know: 1) the influence of a tangibles toward the spiritualisasi marketing, 2) the influence of a reliability toward the spiritualisasi marketing, 3) the influence of a responsiveness toward the spiritualisasi marketing, 4) the influence of a assurance toward the spiritualisasi marketing, 5) the influence of a emphaty toward the spiritualisasi marketing, 6) the influence of a tangibles toward the customer's loyalty, 7) the influence of a reliabilty toward the customer's loyalty, 8) the influence of a responsiveness toward the customer's loyalty, 9) the influence of a tangibles toward the customer's loyalty, 10) the influence of a e emphaty toward the customer's loyalty, 11) the influence of a spritualisasi marketing the customer's loyalty.Keywords: tangibles,reliability,responsiveness,assurance,emphaty and spiritualisasi marketing,customer's loyalty

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Journal Info

Abbrev

excellent

Publisher

Subject

Other

Description

Excellent Journal, with registered number ISSN 1979-2700 (Print) and ISSN 2747-2833 (Online). We invite unpublished research, empirical study, book review, short communication and high quality research work pertaining to the recent developments and practices in the areas of Management, Business, ...