Jurnal Siasat Bisnis
Vol 23, No 1 (2019)

Customer style inventory, the usage of Facebook, and purchase intention: are they connected?

Widarto Rachbini (Faculty of Management and Business, Universitas Pancasila, Jakarta, Indonesia)
Anna Agustina (Faculty of Communication, Universitas Pancasila, Jakarta, Indonesia)



Article Info

Publish Date
01 Nov 2019

Abstract

This study investigates the influence of price, brand, and novelty consciousness of customer style inventory (CSI) on purchase intention of shoes using Facebook. The involvement of opinion seeking using electronic word of mouth (eWOM) and attitude towards social online shopping as mediators of relationship between CSI and purchase intention is also tested. Purposive sampling method was employed, and respondents mainly are residents of the city of Jakarta and Bekasi. The study reveals that brand, price and novelty consciousness influence the opinions seeking through eWOM and attitudes towards online social shopping, which ultimately influence purchase intention of shoes product via Facebook. However, brand consciousness of shoes only plays small role on opinions seeking. Individual with brand consciousness of shoes reduces opinion seeking through eWOM in Facebook. While, price and novelty of shoes might become point of attention while consumers using Facebook.

Copyrights © 2019






Journal Info

Abbrev

JSB

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

Jurnal Siasat Bisnis (JSB) is a peer review journal published twice a year (January and July) by Management Development Centre (MDC)-Department of Management, Faculty of Economics, Universitas Islam Indonesia. JSB) addresses the broad area of management science and its applications in industry and ...