Advances in Global Economics and Business Journal
Vol. 1 No. 2 (2020): Advances in Global Economics and Business Journal (AGEBJ)

Factors Influencing Consumer Behaviour: A Case of McDonald’s

A.A. Gde Satia Utama (Universitas Airlangga)
Navaneetha Kumar (CMS Business School, Jain (Deemed- To- Be University))
Sam Jing Wen (Universiti Sains Malaysia)
Daisy Mui Hung Kee (Universiti Sains Malaysia)
Tan Min Er (Universiti Sains Malaysia)
Tan Pei Xin (Universiti Sains Malaysia)
Yeoh Jun Yuan (Universiti Sains Malaysia)
Mohideen Hasifa A (CMS Business School, Jain (Deemed- To- Be University))
Vaishnavi Yadav (SIES College of Management Studie)
Rajesh Kumar Nair (SIES College of Management Studies)
Wulan Ruhiyyih Khanum (Universitas Airlangga)
Kshitij Shukla (Vivekanand Education Society of Arts, Science & Commerce)
Varsha Ganatra (Vivekanand Education Society of Arts, Science & Commerce)



Article Info

Publish Date
11 Dec 2020

Abstract

The purpose of this research is to examine the elements that affect the behaviour of consumer in the fast-food industry (McDonald’s). It also aims to investigate how McDonald’s responds to alter environment and consumer behaviour. The effective recommendation will give after carried out the research. This is relevant to research on such topic as obesity and other health associated problems that currently facing have attracted public attention. As a global fast-food company, McDonald’s has a strong vision of being the best fast-service dining experience in the world fast-food industry. Being the best means offering superior value of product and service in good quantity and quality so that every consumer satisfied with McDonald’s. McDonald’s believe that job satisfaction and motivation are one of the contributing factors to consumer behaviour of McDonald’s. A quantitative approach was adopted and self-administered questionnaire survey was distributed to collect data from the consumer.

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Journal Info

Abbrev

agebj

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

Advances in Global Economic And Business Journal is an international, peer-reviewed, open-access, online & print publication of scholarly articles. AGEBJ features publications of original research from all disciplines within business, economy, finance and any related topic. By not excluding papers ...