Jurnal Riset Bisnis dan Manajemen Tirtayasa
Vol 4, No 1 (2020)

Budaya Kerja: Faktor Penentu Kinerja Karyawan Melalui Variabel Intervening Kepuasan Kerja Dan Komitmen Afektif Pada PT Jasa Asuransi Indonesia (Persero) Cabang Serang

Cokorda Agung Wibowo (Program Pascasarjana Magister Manajemen Universitas Sultan Ageng Tirtayasa)
Wawan Prahiawan (Unknown)
Roni Kambara (Unknown)



Article Info

Publish Date
30 May 2020

Abstract

PT Jasa Asuransi Indonesia (Persero) builds a corporate culture of "RAISE" as values that are believed, carried out and become the daily behavior and habits of all Jasindo people. This study aims to determine the application of "RAISE" work culture and its effect on employee performance through two intervening variables, job satisfaction and affective commitment. The research object was the employees of PT Jasa Asuransi Indonesia (Persero) Cabang Serang, totaling 42 people. The sampling technique uses saturated sampling. Data analysis used a PLS-based SEM approach. Based on the hypothesis test at the 10% significance level, the results of work culture have a negative and insignificant effect on employee performance. Work culture has a positive and significant effect on job satisfaction and affective commitment. Job satisfaction has no effect on employee performance, while affective commitment has a positive effect on employee performance. This study found an indirect effect of work culture on employee performance through affective commitment as an intervening variable.

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Journal Info

Abbrev

JRBM

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Pertama kali terbit pada Nopember 2017, dan terbit secara periodik dua kali dalam setahun. Pada Volume 4 Nomor 1 (2020), ada perubahan layout artikel. Memiiliki nomor e-ISSN 2599-0837. Areas of study that can be published in JRBM Tirtayasa are in the fields of Business Management, Operations and ...